Accounting Customer Service
Resume:
Sonia Pahawa
SAP ERP Consultant – FICO & SD
********@*****.***
Summary
SAP Certified in FI with SAP ERP 6.0 and a highly motivated, result oriented individual having about 5
years of SAP experience with hands-on exposure in functional modules of Financial Accounting (FI),
Controlling (CO), and Sales & Distribution (SD) including 1 full Implementation and 2 support projects.
Good understanding and real time experience of working with the complete ASAP life cycle. A great
team player with excellent documentation, communication and training skills.
Skills and Proficiencies
• Well versed in gathering and understanding requirements from Sponsors and End Users
• Extensive hands on Configuration and Customization experience in SAP Financials, CO and Sales &
Distribution modules
• Strong knowledge of all aspects of Configuration and Customization of SAP FI-GL, FI-AP, FI-CO with
additional working knowledge in FI-A/R, FI-AA, FI-GL (New GL)
• Experience of ASAP Methodology implementation
• Ability to interview business process owners for Requirement Gathering
• Ability to participate in brainstorming sessions and to author blueprint documents
• Involved in One Full Life Cycle of Implementation, Rollouts and Two Support projects
• Proficient in CO sub-modules of Cost Element Accounting (CO-CEA), Cost Center Accounting (CO-
CCA)
• Real time configuration experience in Validation and Substitution
• Exposure in Cross Module Integration of FI-MM and FI-SD
• Education in Economics and Accounting
• Experience in accounting - for handling client accounts, statutory filings and taxation including working
on Peachtree Accounting
• Can organize End User training sessions for all levels
• Detail oriented, quick learner, good listener with strong problem solving skills
• Excellent interpersonal and communication skills
• Good team player with strong analytical, problem solving and communication skills with particular
emphasis on gathering detailed Business Requirements and Functional Specifications
• Proficient in SQL Server, HTML and Java, and software applications like Microsoft Office
• Good in reporting to Team Lead and PMO regularly about progress of the project
• Exceptionally quick ability to identify, focus and address pivotal priorities
• Willing to travel at short notice and for long durations
Technical Skills:
• ERP Applications: SAP ECC 6.0 Version – SD, FICO, SAP GUI, WinClient and WebClient
• Operating Systems: Windows, Unix
• Other Applications: SQL Server, MS-Access, VISIO, Microsoft Office, PPT, Peachtree Accounting
Education:
• SAP Certified Application Consultant – Financial Accounting with SAP ERP 6.0
• SAP Training: FICO and SD
• Master in English/Economics
• Accounting Fundamentals
• Business Analyst Training
• Certified programmer in SQL Server, HTML and Java
Projects
UPS, Atlanta, GA
SAP FI and SD Functional Support Consultant
June 2011 - Present
Responsibilities:
• General Ledger: Configured/Handled GL Master, Account Group, Document Types, Parking of
Documents, Holding of Documents, Recurring Documents, Cross Company Code transactions.
• Created and discussed process maps with the client and the team in Accounts Payable.
• Accounts Payable: Designed Master Data for Vendor Account Groups, Customer Accounts, defined
Tolerances and Dunning Procedures.
• Defined Document Types, Posting Period Variants, Fiscal Year Variants.
• Customized Vendor Master Data and specified Number Ranges.
• Created G/L Master Records and Reconciliation Accounts for sub-ledgers.
• Configuration of dunning payment processes in AR as per client requirements.
• Configured and executed Automatic Payment Program, Payment Block and released blocked invoices
for payment.
• Configured and Tested AP scenarios- Vendor master maintenance, Vendor Invoice and credit memo
postings, purchase returns – credit memo, outgoing vendor payment, parking and posting of parked
invoices, cancellation of vendor invoice posted through invoice verification, evaluated and printed
checks with existing check number, printing checks without payment programs, cancelled payments,
reinstated the check information in the check register and AP reporting
• Cost Element Accounting - Manual and Automatic Creation of Cost Elements, Creation of Cost Element
Groups.
• In Cost Center Accounting (CO-CCA) created the cost centers and maintained the standard hierarchy,
assigned cost centers to cost elements. Configured Activities and Statistical Key Figures
Barron’s Wholesale Tires, Jacksonville, FL
SAP FI Functional Consultant & Analyst
Jan 2010 – April 2011
Responsibilities:
• Used ASAP methodology extensively
• Interacted with client business users for Requirement Gathering and Analysis
• Developed necessary specifications and modifications to meet and exceed customer requirements,
needs and objectives
• Enterprise Structure to Global Parameters: Configuration and customization of Company Code, Charts
of Account, Fiscal year, Posting Period, Field Status Variants, Currencies
• Created and explained process maps to the client in Asset Acquisition, Asset Retirement and Accounts
Receivable
• Account Receivables: Interacted with client to update Customer Master Data, defined Credit Control
Area and Dunning Areas
• Asset Accounting: Configuration of Chart of Depreciation, asset determination, screen layouts, and
number ranges, asset class, depreciation areas, integration with General Ledger, Valuation Methods,
Depreciation Keys, Asset Reporting
• Maintained Depreciation Keys, defined Screen Layouts for Asset master data and Asset Depreciation
areas
• Configured and Tested AR Scenarios: Customer master data maintenance, full, partial, residual
incoming payment, invoice payments, post tax payable and AR reporting
• Met regularly with mid-level and senior management to evaluate and/or suggest changes in processes
that will enhance the use of SAP
• Configured Controlling Area Settings, Number Ranges; and maintained Versions.
• Configured and Customized CO – General Controlling, Cost and Revenue Element Accounting, Created
primary and secondary cost elements,, cost element groups, cost centers.
Implementation Support:
• Uploaded all master data & transaction data through LSMW process in to SAP systems
• Involved in Final Preparation (Final integration test and validation, End User Training, Quality checks)
• Provided ‘Go Live’ and post-production support
• Training: Prepared training material and gave end user training to the process owners in GL, AR, AP and
CO as well as to Core Team Members and also maintained detailed documentation.
Tyson Foods, Springdale, AR
Junior Functional Consultant FICO
March 2008 Nov 2009
Responsibilities:
• Participated in the study of business process evaluation, and preparations of Business Blue Print.
• Studied the requirements of the client, developed system requirements, studied AS-IS, To-BE process,
and performed GAP Analysis.
• Created Enterprise Structure for Controlling Areas.
• Configured G/L account master data.
• Maintained document types and number ranges, automatic account determination, tolerance groups,
validations and substitutions
• Assisted in conducting end user training and provided post implementation support
• Prepared minutes of meetings with client representatives and prepared the business blue print
documentations as per requirement.
• Bank Accounting: Definition of House Banks, Created Check Lots & Configured Automatic Payment
Program (APP) and Dunning.
• In SAP-FI-GL, Configured account groups, posting period, fiscal year variants, document number
ranges, and field status groups.
• Resolved maintenance issues and tickets in the areas of FI-GL, FI-AR & FI-AP on timely basis
• Carried out monitoring and tracking of incidents.
• Handled Tickets based on priority.
• Worked on critical support issues related to AP, AR and Asset Accounting.
Sunplus Data Group, Inc.
Database Developer
June 2004 – June 2006
Responsibilities:
• Exclusively responsible for developing queries and stored procedures in SQL Server 2000 for reporting
engine of a payroll allocation system project.
• Created stored procedures and triggers to supplement application business logic as per technical
requirement.
Gouri Accounting & Tax Consulting Inc.
Accounting Consultant
August 2002 – Feb 2004
Responsibilities:
• Extensively used Peachtree Accounting for account maintenance and tax preparation for clients.
• Worked on General Ledger, Accounts Payable, Accounts Receivable and Cash Management for several
clients.
• Prepared filings for Department of Labor.
• Prepared annual and quarterly state and federal filings; annual tax returns, Employer's Quarterly
Federal Tax Return (Form 941), Wage and Tax Statement (Form W-2) for each employee, Transmittal
of Wage and Tax Statements (Form W-3), and Employer's Annual Federal Unemployment (FUTA) Tax
Return (Form 940) etc.
• Provided high quality customer service with open and ongoing communication.
Professional Engagements, Volunteer Work and Recognitions
• Part-time SAP Instructor for FI, SD and End User.
• Volunteer Project Coordinator at a local non-profit: Some of the major projects included – resettling of
about 1000 Bhutanese refugees in Atlanta; education drive for the Bhutanese children and adults; help
in organizing cultural and religious events.
• Selected employee of the month several times in different projects.
• Junior Achievement volunteer for two years.
• Selected Best Girl Scout in school.
• Elected Class Representative for Junior and Senior Years of college.
• Elected Students' Representative for two years in college.
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