Manager High School

Kathryn Langer

804-***-****

*********@*******.***.

Virginia Credit Union

Richmond VA

23225

Sept 2000 -March 2012

• From Sept 2000 thru May 2008 Teller and Teller II

• From May 2008 thru March 2012 Member Services Contact Center

• As a teller I was responsible for Handling Member Inquiries and Transactions quickly and efficiently .

• Trained new employees according to standard operating procedures.

• As a Teller II I was back up for the teller manager and ran the teller line in her absence .

• Also ordered and inventoried cash and supplies for the branch.

• As As a member service Representative I was responsible for incoming calls from members regarding

account activities and inquiries.

Walmart Super center

Richmond VA

1998-2000

• Responsible for stocking shelves

• Helping customers locate merchandise

Ukrops Supermarkets

Richmond VA

1989-1994

• Deli and kitchen associate

• Pizza Maker and hot foods

Classes/Computer Experience

• Experience with Microsoft Word and Windows

• Took classes in handling difficult and angry members

• Spectrum and Miser system

Education

• New Brighton High School

• 0

References provided upon request

Kathryn Langer

*********@*******.***.

References provided upon request

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