Manager Sales

Michael L. Roberts

**** ****** ***

Brooklyn, NY 11203

(Cell) 347-***-****

************@*****.***

Objective

To secure a position that will allow me to utilize over 10 years managerial

and operational field experience showcasing reliable productivity in

mortgage banking.

Summary of Qualifications

Mortgage Claim Review Level III --- Adecco Group / Bank of America Nov

'12-Jan '13 Newark, NJ

. Review foreclosed loans, evaluate whether or not they were processed

in accordance with HAMP, Proprietary Modification or other

applicable program guidelines and requirements

. Review and complies fully documented loan histories, imaged documents

and information available from all sources (B of A proprietary systems as

well as outside systems) to collectively determine if it validates the

information used to make the home retention/ loss mitigation decision

. Complete Claim Review according to clearly defined requirements and

make recommendations as to whether the Borrower / Customer has a valid

claim

. All files will be subsequently reviewed and decided by an independent

consultant

Mortgage Sales Manager - Artland Real Estate and Mortgage July

'10 - Nov'12 Brooklyn, NY

< Originated FHA (residential,203k, and reverse mortgages) Conventional and

Commercial Loans

< Analyzed applicants' financial status, credit and property evaluation

granting loans

< Interviewed applicants and requested specified information for loan

application.

< Review documents for load modification and short sale(HAMP)

< Work with a broad spectrum of mortgage servicers to process and expedite

according to bank criteria

Branch Manager - Continental Home Loans Mar '10 - July '10

Melville, NY

< Executed daily operations of start-up mortgage branch

< Examined, evaluated and processed loan applications

< Interviewed and hired and trained personal on banking policy

Mortgage Banking Consultant - Roberts Consulting Aug '07 - Mar

'10 Brooklyn, NY

< Wrote, designed, produced business plans, and fair lending plans

< Consulted with client to ascertain and define problem areas and

determined scope of investigation

< Trained loan reps in mortgage origination

National Sales Manager - Wall Street Mortgage Bankers Aug '01 - Aug

'07 Lake Success, NY

< Executed daily operations of mortgage bank originations

< Was instrumental in opening branches nationally

< Directed compliance of workers with established company policies,

procedures and standards

< Trained and managed over 50 loan reps to achieve significant improvements

in their productivity

< Supervised branch managers and loan reps for a mortgage firm

< Coordinated advertising and sales promotion programs for region

< Review files for lost mitigation, foreclosure, collection and bankruptcy

< Default servicing of bank portfolio loans

Fair Lending Specialist - NYS Banking Dept. Sept '99 -

Aug '01 New York, NY

< Evaluated information to determine whether lending officers stayed within

guidelines of lending authority, if loan was in compliance with banking

regulations and if required documents were obtained

< Company visits to secure information as part of input analyst for

database and spreadsheet presentation

Skills

. Microsoft Office Suite

. Calax

. Encompass

. Mortgageware

. 45 WPM Typing Speed

Education

1988 Mercy College, Dobbs Ferry, NY

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