Josie Benjamin
**** **** ** ******, ********, NY 11236 ? Cell: 347-***-**** ?
*****.**.***@*****.***
EDUCATION
Year Up - New York New
York, NY
Major: Quality Assurance; Graduation: 01/2013
. A year long program that provides 21-week intensive, hands-on
professional writing and technical skills development, as well as a 6
month corporate internship at leading New York City corporations. Courses
include Information Technology, Business Communications, Quality
Assurance, Professional Skills, and Business Math.
. Member of the pot lock committee, Year Up
Bishop's College High School
Grenada, WI
. Recipient of High School Diploma
WORK EXPERIENCE
Citigroup
08/2012 - 01/2013
Testing Analyst (Intern)
New York, NY
. Performed Regression Testing to check the functionality of the user
interface on trading applications
. Maintained and build the SharePoint site to ensure records are to update
with all the necessary information regarding testing plan procedures
. Created and enhance test cases to reflect on the steps taken to execute
tests for multiple parts of the trading application
. Tested a trading application daily to maintain its high quality and
advance functionality
. Reported found issues, bugs, defects through JIRA for tracking purposes
. Ran Auto-Upgrades on the application framework to ensure that it is
stable in terms of connection
. Trained a new hire employees on some of the basic and complex functions
of the trading application
. Wrote radio script submitted with campaign proposal and assisted in other
writing assignments
. Performed dynamic black-box testing as well as regression testing on all
areas of the application
. Created status reports, compiled via Outlook, detailing information about
existing defects and bugs to be addressed by the Development team
AWARDS AND ACHIEVEMENTS
. Recipient of Perfect Attendance Award, Year Up New York Module 1&2
TECHNICAL & PROFESSIONAL SKILLS
. Possess knowledge of SharePoint, Jira, HP Quality Center
. Possess knowledge of Microsoft Office Suite 2010 (Word, Access, Excel,
PowerPoint, and Outlook)
. Hardware: Install, troubleshoot, and maintain all major components of
personal computers and laptops
. Software: Install and troubleshoot Windows Operating Systems from 2000,
XP, Vista and Windows 7. Possess knowledge of WinZip, Active Directory
and HTML
. Have ability to type 41 WPM
. Network: Install, test and troubleshoot wired and wireless networks. Run
upgrades to applications in order to ensure quality and functionality