License and Title clerk/Customer Service Rep

**** * **** ***** *****: 773-***-**** * Email: ****.********@*****.***

Cynthia Cruz

Objective

Dependable, hard working and bilingual (Spanish- English) individual

used to working in a fast pace environment. Typing 55 wpm and strong

Pc applications knowledge. Seeking a full-time position within a well-

established company, where I would learn new skills with opportunity for

growth.

Experience 2010-Present Car Credit Center Chicago, IL.

Cashier/ Receptionist/ License and Title clerk

• Took customer payments

• Answered phones and customer service

• Daily sales reports and prepared deposits for Brinks

• Payoffs and histories for current customers

• Worked with excel spreadsheet for inventory, payments, and payables

• Made checks for Secretary of State and Department of Revenue

• Managed licensed plates and Titles for all vehicles

• CVR Experience

2008- Present Farmers Insurance Chicago, IL.

Agent Producer/ Office manager

Customer Service/ Answered phones

Cash Handling

Insurance quotes and inquiries/ Processed policies

Daily Sales Reports

Marketing/Sales

Follow ups and Policy reviews

2005-2008 Autowares IL. Chicago, IL.

Order Filler

Picked and sent out customer orders

Customer cancels and returns

Inventory

Stock and clean

2007-2008 Dunkin Donuts Chicago, IL.

Cashier/ Crewmember/ Translator

Greeted customers and took order

Cash Handling

Cash out reports

Inventory and book records

Spanish- English translator

Education 2008- Present Daley College Chicago, IL.

General Studies

Majoring in accounting

2002-2006 Lane Tech High School Chicago, IL.

High School Diploma

Majored in Tech Program

Interests Computers, Technology, dealing with numbers, customer service.

Skills/Licenses

Fluent in English and Spanish and currently hold my property and

casualty license in Illinois, Currently majoring in accounting. Possess

good customer service skills. Hard working and dependable.

References Personal and professional references available upon request. Letters of

recommendation also available upon request.

Contact this candidate