Resume for:

Stephanie D. Conboy

***** ********* ****

Houston TX, 77070

Cell 832-***-****

Home 281-***-****

aboiop@r.postjobfree.com

Summary

Successful history in the customer service industry. A creative problem solver,

strategist and leader with an extensive background in customer service. Highly

developed written and verbal communication skills. Passionate about creating and

delivering value to generate long term relationships with customers and partners.

Objective:

To obtain a full time position with a well respected company that has

opportunities of upward mobility and to utilize my abilities to generate

professional customer service standards.

Professional Skills:

•Excellent customer service and communication skills with the ability to multi task

•Computer skills with the ability to learn quickly

•Self motivated and able to work well with others

•Types over 40 wpm

•Experienced with Microsoft Office Tools / Word / Excel / Access

PROFESSIONAL EXPERIENCE

The Federal Wage and Labor Law Institute

Quality Assurance / Premier Division

Responsible for processing all orders to their highest priority, specifically dedicated

to maintain a high level of service to personalize the needs of every company and

the personal preferences of all Human Resources and Human Resources

Representatives.

Division Goal: Effectively and efficiently supply all companies with all

necessary materials to keep them in compliance at the State and Federal

level and deliver every order accurately and timely.

•Developed work orders / purchase orders and trace all shipments

•Generated and updated daily spreadsheet reports for all Premier Customer

purchase orders

•Monitored and Organized shipments for (New Store Opening's / New Locations

Construction Plan) and schedule prompt delivery

•Conducted and verified customer Monthly / Quarterly Billing Reports

•Coordinated and tracked each and every package with FedEx / UPS delivery

services for all shipments (i.e. Ground, Express, Freight,ect.)

•Maintained a high level of correspondence with all Premier Customers HR

division heads on the status of all compliance related issues

Weatherford International

Quality Assurance / Quality Control

Responsibe for all non conforming materials through quality control that fail

inspection with the engineers drawings and specifications and CAD standards.

Organize and coordinate possible salvaging of material to be re worked back to its

original design spectrum and begin to assemble into the tool as intended.

Division Goal: Effectively and efficiently keep production on schedule and

all materials that can be salvaged, or re worked back into the tools

construction plan, and through quality assurance provide the tracebility

packages for the customer once tool has been complete.

•Developed Non Conformant reports for damaged products.

•Processed shipping and receiving orders for all markets.

•Generated and updated spreadsheets to track work orders.

•Communicated with divisional branches to relate status of repaired materials and

liaison between customers and tech department.

EDUCATION

High School Diploma Cypress Creek High School 2005

B.C.I.S. Computer Application Studies Houston Community College 2005

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