Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Mahopac, NY, 10541
Posted:
February 18, 2013

Contact this candidate

Resume:

RANDI DIMILIA

** **** ****

Mahopac, NY *****

Home: 845-***-**** aboekb@r.postjobfree.com 914-***-****

ADMINISTRATIVE ASSISTANT

An experienced Administrative Assistant. Managed interview schedules and travel logistics, with limited

experience conducting interviews and supervising sales representatives. Planned corporate events, wrote and

managed travel policy, program administrator of corporate credit card program, processed expense reports and

coordinated with service award vendors. Possess strong customer service, organization and problem solving skills.

Human Resources Administration Schedule & Interview Candidates Process Expense Accounts

Manage Corporate Events Vendor Negotiations Manage Travel Programs

Employment History

PROGENICS PHARMACEUTICALS, Tarrytown, NY 2007 – 2012

Administrative Assistant to Executive Director of Human Resources & CFO

Support Executive Director of Finance, the CFO and three Associate Directors in the Finance Department

Handled tasks in Human Resources that require a high degree of integrity, confidentiality and sensitivity.

Coordinated all aspects of interviewing schedules including all travel logistics.

Mailed new hire packets and typed exit interview reports.

Maintained Company’s organizational charts.

Acted as a liaison with Service Award fulfillment vendor on behalf of Human Resources.

Planned all Company charity events as well as receptions, company picnics and holiday parties.

Covered the switchboard when needed.

Wrote and managed the Travel Policy.

Oversaw Travel Agency and worked as a liaison to solve customer issues.

Handled all travel arrangements company wide.

Program Administrator for the corporate credit card program.

Processed all expense reports and tuition reimbursements through Great Plains Accounting Software.

Developed and maintained strong internal and external relationships.

PAWLING PROPERTIES, Pawling, NY 2007

Administrative Assistant to Construction Managers

Provided office support for three construction managers.

Searched internet for needed parts.

Typed correspondence including vendor contracts.

Coordinated travel arrangements, meetings and calendaring.

Assisted office manager on special projects.

Coordinated luncheons.

Answered incoming phone calls.

Typing, filing, faxing, emailing, copying, postal services, ordering supplies.

Sorted mail.

RANDI DIMILIA PAGE TWO

SCENTISPHERE, Valhalla, NY 2005 – 2006

Office Manager (Short Term Disability)

Managed office services.

Assessed phone system networks for new installation.

Typed letters and sent out samples of product to prospective customers.

Communicated with customers about delivery date and payment due date.

Generated customer invoices.

Answered incoming phones.

Researched prospective clients on the Internet to determine if they would benefit from our products.

Maintained access database and generated mailings from it

Called on outstanding payments and invoiced customers for projects

Made travel arrangements

YORKTOWN PENNYSAVER MEDIA GROUP, Yorktown Heights, NY 2005

Regional Sales Supervisor

Interviewed new candidates coming in for open positions.

Managed, supervised and trained sales representatives and sales assistants.

Delegated workload to sales assistants.

Implemented goals for sales representatives.

Covered open territories and sold advertising space to local merchants.

Responsible for day-to-day operation of customer service and handled escalated consumer calls with

emphasis on resolution and follow-up.

DRESS BARN, Suffern, NY 2002 – 2005

Corporate Travel Coordinator (Position Relocated to MN)

Reduced travel costs by $25,000 per year in travel agent fees by directly issuing tickets on-line.

Analyzed travel history to anticipate future requirements.

Negotiated with hotel and limousine preferred rates.

Set up soft dollar programs so that company could earn free tickets as a cost savings.

Reconciled all travel accounts.

Resolved customer service issues.

Made travel arrangements including air, hotel, car rental, limousines and train.

Analyzed meeting and/or event history to anticipate future requirements.

Involved on-site selections for various meetings and/or events.

Negotiated with vendors on pricing to stay within budget.

Arranged all air tickets and ground transportation for attendees at meetings and events.

Involved in the planning of incentive award trips.

Create and implement concepts and all activities for attendees of meetings and events.

Education

A.A.S. Degree in Marketing 2002

Westchester Community College

Valhalla, NY



Contact this candidate