Kelly Maureen Schindler
City: Otis Orchards
Skill Level: Any
Professional, flexible and organized offering a variety of experience in business and education Prior experience in medical/dental/auto insurance, behavior support, general and special education Willingness to learn, detailed oriented, and expertise working with teams.
High School Dipolma from Gonzaga University, Spokane WA 1/2001 to 5/2005 (Special Education Applied Functional Analysis)
High School Dipolma from Gonzaga University, Spokane WA 1/2001 to 11/2012
Job History / Details:
Professional, flexible and organized offering a variety of experience in business and education
Prior experience in medical/dental/auto insurance, behavior support, general and special education
Willingness to learn, detailed oriented, and expertise working with teams.
August 2005 to October 2010
Palm Springs Unified School District Palm Springs, California
Special Day Classroom Teacher with Learning and Behavior Disabilities, Behavior Support for Teachers, 4th Grade Gifted and Talented General Education and Kindergarten General Education.
Provide direct services to students, consult with other professionals, discuss progress with parents, plan, deliver and evaluate instructional and behavioral outcomes, and conduct the research necessary to perform the essential functions of the position.
Instruction is delivered in a classroom through an inclusion model and/or small group pull-out.
Work with teachers, program specialists, therapists, consultants and families to assist them in understanding behavioral issues, define goals and develop realistic behavioral plans.
Consult with other professionals to discuss therapies, treatments, resources or any other pertinent information.
Coordinat appropriate educational programs and provided instruction to gifted identified learners in a general educational setting.
June 2000 to September 2002
Spokane Public Schools Spokane, Washington
Develop, implement, and coordinate the after school program for English-as-a-Second-Language (ESL) and at risk students in a Title 1 School.
Supervise tutors and teachers
Oversee day to day operations such as data, inventory and attendance
Effective program planning
Positive and open communication with immediate supervisor, school administration, faculty and parents
August 1994 to June 2000
The Guardian Life Insurance Company of America Spokane, Washington
Customer Service Specialist/Claims Adjuster
Communicated with Clients, Supervisors, Peers - Providing medical/dental claim information to clients, supervisors, co-workers by telephone, in written form, e-mail, or in person.
Exercise proper judgment and decision making to analyze claims, determine the proper course of action and appropriately settle claims.
Interacte extensively with various departments involved in the claim process.
Ability to think critically in order to solve problems, plan and organize, and negotiate effectively.
Handle claims consistent with our client and corporate policy procedures, and "Best Practices" in accordance to any statutory, regulatory and ethics requirements.
Document and communicate all claim activity timely and effectively and in a manner which support the outcome of the claim
July 1993 to February 1994
Department of Immigration and Citizenship Spokane, Washington
Assist the Immigration and Naturalization Service Officers, by managing correspondence and maintaining customer support
Pre-screen various refugee applicants and submissions for accuracy, completeness on initial documentation and eligibility for benefits and process documents and fingerprints
Analyze incoming requests for expedited services and provide expedited services as appropriate
Maintain subject matter files, operating procedures, and correspondence.
December 1987 to December 1992
Nordstrom Seattle, Washington
Provide outstanding customer service by recommending solutions.and assisting them with merchandise.
December 1987 to December 1989
Insurance Express.com Inc Tukwila, Washington
Independent insurance agency selling and servicing non-standard auto insurance
July 1986 to December 1987
Baden Sports Renton, Washington
Assist the President and Vice-President on daily operations that include travel arrangements, daily correspondence, meeting planning, client/partner management, drafting communication.
2004 Gonzaga University Spokane, Washington
Masters of Ed Special Education Applied Functional Analysis
2002 Gonzaga University Spokane, Washington
Bachelor of Arts Speech Communication
Teacher of the Year 2010
Teacher of the Month November 2006
Leadership and Grade Level Leader 2009