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Customer Service Truck Driver

Location:
Ogden, UT
Posted:
November 04, 2012

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Resume:

Thomas O'Connell

Email: abo8g9@r.postjobfree.com

Address:

City: Ogden

State: UT

Zip: 84403

Country: USA

Phone: 903-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dependable professional driver with over seven years of experience motivated to provide prompt, friendly and professional service at all times. Excellent sense of direction and capacity to work long hours in all weather conditions; committed to getting each job done quickly, efficiently and safely. Knowledgeable about DOT safety regulations and efficient in time management and route planning. 750,000 miles accident-free with clean MVR and no DOT violations.

Educational Background:

High School Dipolma from Liberty University, Lynchburg VA 1/2001 to 11/2012 (Bachelor of Science in Religion)

Job History / Details:

Career Profile

Dependable professional driver with over seven years of experience motivated to provide prompt, friendly and professional service at all times. Excellent sense of direction and capacity to work long hours in all weather conditions; committed to getting each job done quickly, efficiently and safely. Knowledgeable about DOT safety regulations and efficient in time management and route planning. 750,000 miles accident-free with clean MVR and no DOT violations.

Core Strengths

Customer service specialist

Excellent written and verbal communication skills

J.J. Keller Cargo Securement Training

Efficient in trip planning / Time management

Dependable and reliable

Experienced Heavy-hauler

Seasoned Mountainous driving

Double / Triple / Tanker / Hazmat Endorsements

Selected Professional Experience

May 2012 to Current

Liverpool Trucking Riverton, UT

Professional Truck Driver

Pulled a 48 ft split-axle flatbed trailer by coordinating delivery schedules based on customer needs, peak delivery times and alternate routes throughout the Interstate Highway System. Hauled different types of construction equipment ranging from: steel girders, over-sized equipment, lumber, and pipe of different diameters. Proficient in utilizing securement devices e.g., chains / binders, straps and secured cargo against inclement weather, pilferage, and damage. Ensured compliance of all Federal and State laws, rules, regulations, and guidelines as per FMCSA. Accurately maintained logbooks, filled out daily paperwork, and ensured all equipment was in proper working condition by performing light maintenance.

December 2010 to May 2012

AmeriGas Ogden, UT

Operation Supervisor / Delivery Driver

Managed the daily operations area of a branch office with the assistance of the Regional Manager. Responsible for all aspects of branch operations; new accounts, account servicing & problem resolution. Directed strategic initiatives to achieve exceptional customer service standards. Conduct and document weekly staff meetings and maintained an open line of communication between staff and senior management. Delivered LP Gas as per customer orders to homes and commercial businesses within established time frames. Checked load for accuracy and stability before each trip. Submitted a daily trip sheet with log, fuel, maintenance, and delivery documentation.

May 2009 to April 2010

Triple D Supply, LLC. Las Cruces, NM

Professional Truck Driver

Drove in the flatbed division utilizing a 48 ft split-axle trailer. Main haul were onions with back hauls ranging from military equipment, steel girders, lumber, and different diameters of pipe. Inspected cargo for count accuracy and assisted in the loading and unloading of freight. Notified Driver Manager of any customer or delivery problems. Identified, corrected, and reported all vehicle deficiencies as per company and FMCSA guidelines. Accurately and regularly maintained logbooks. Recorded expenses, processed shipping documents, and maintained receipts for each load.

March 2006 to April 2007

US Xpress Enterprises, Inc. Chattanooga, TN

Professional Truck Driver

Drove a dedicated route for the Coors Brewing Company in Golden Colorado. Provided superior customer service and work quality while demonstrating attention to detail, flexibility, and innovation in resolving customer inquiries by successfully avoiding time delivery delays by carefully planning best routes. Assisted in the unloading of freight with mechanical cargo handling equipment while interacting with customers and vendors in a friendly and timely manner. Maintained records such as vehicle logs, records of cargo, and billing statements in accordance with Federal and State regulations. Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order. Accurately and regularly maintained logbooks as per FMCSA guidelines.

March 2005 to May 2006

C.R. England, Inc. Salt Lake City, UT

Professional Truck Driver

Operated in all 48 States while pulling a 53 ft Thermo King refrigerated trailer with hauls of perishable food, dry goods, and a diversification of hazardous materials. Checked loads against the Bill of Lading to establish the accuracy and recorded weight and other production data on tags or labels. Resolved time limitations and scheduling conflicts with customers in a professional manner. Obtained receipts and signatures for delivered goods and collected payment for services when required. Ensured compliance of all Federal and State regulations and guidelines as per 49 CFR 171-180 of the FMCSA handbook in regards to Hazardous Materials. As a certified trainer, helped others become accomplished safe drivers. Accurately maintained logbooks and filled out daily paperwork in accordance with company policies. Inspected all mechanical, safety, and emergency equipment to substantiate its proper working condition.

Directed strategic initiatives to achieve [organizational objective].

Awards and Certifications

J.J. Keller Cargo Securement Certification

Customer Service / oft Skills Certification

100k Safe Driving Award From C.R. England, Inc.

Highway Angel Award / Max Fuller, Chairman & CEO

250k Safe Driving Award from US Xpress Enterprises, Inc.

LP Gas Safety Certification

Military Experience

to

US Army 75th Ranger Regiment, Ft. Benning, GA

Transport Operator / Loader

Education

Liberty University Lynchburg, VA

Bachelor of Science in Religion

Minor in Christian Counseling

References

Upon Request



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