Manager Customer Service
Resume:
Jacqueline Guerra
Email: ********@**********.***
Address:
City: Clewiston
State: FL
Zip: 33440
Country: USA
Phone: 561-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Self-employed business owner with over seven years experience as a self-proprietor.
Educational Background:
High School Dipolma from Palm Beach State College, Belle Glade FL 1/2001 to 10/2012 (Business or Health Management)
Job History / Details:
Career Focus
Self-employed business owner with over seven years experience as a self-proprietor.
Summary of Skills
Store maintenance
Inventory Control
Sales manager
Invoice processing
Conflict resolution
Proficient in cash management
Multi-task management
Excellent communication skills
Courteous demeanor
Energetic work attitude
Active listening skills
Active learning skills
Opening and closing procedures
Accomplishments
Managed every aspect of the retail business.
Professional Experience
October 2005 to October 2012
Jackie's Market Belle Glade, Florida
Owner/manager
August 1991 to February 2005
Raul's Market Belle Glade, Florida
Manager
Earned management trust by serving as key holder, responsibly opening and/or closing the store.
Answered questions regarding store and products.
Computed accurate sales prices for purchase transactions.
Performed cashier duties, product assistance, inventory, cleaning and provided excellent customer service.
Communicated with vendors.
Bilingual, English/Spanish/Creole.
Replenished supplies, bags and other materials needed.
Balanced cash drawer every shift.
Developed reputation as an efficient service provider with high levels of accuracy.
August 1986 to January 1991
Good Samaritan Medical Hospital West Palm Beach, Florida
Pharmacy Technician
Assisted pharmacists in filling drug orders.
Read and proofread doctors' orders and nurses' orders.
Double-checked orders for accuracy.
Filled medicine carts (containing medicines for all patients in hospital) for the next shift.
Mixed Intravenous Fluids.
Restocked all stock pertaining to IV Room.
Inventoried drugs and regularly checked for expired drugs.
Kept pharmacy clean.
Delivered meds to all floors within the hospital.
Picked up doctor orders to bring back.
Answered telephone and expedited any request made by doctor or nurse.
Credited patients on pharmacy records for any returned/unused drugs.
Education
Palm Beach State College Belle Glade, Florida
Associate of Arts
Currently enrolled in my third semester. Obtaining Associates of Arts Degree.
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