Administrative Assistant Customer Service
Resume:
CAROL ANN HELM
Bloomfield, NJ 07003
*********@*****.***
OBJECTIVE
To obtain a position within the billing and coding field where I can utilize my skills and education with the
opportunity to grow and advance in the organization.
EDUCATION
HoHoKus RETS-Nutley (School of Business, Medical and Technical Sciences), Nutley, NJ 3/12-11/12
Graduate of Medical Billing and Coding Program
Courses of Study Included:
ADMINISTRATIVE COURSES
• ICD Coding • Physician Billing • CPT Coding
• HCPCS Coding • Hospital Inpatient Billing • Medical Records
COMPUTER SOFTWARE COURSES
• Microsoft Word 2010 • Microsoft Excel 2010 • Medisoft
• Medical Transcription • Medical Office Practice • Medical Keyboarding
THEORY COURSES
• Anatomy & Physiology • Medical Terminology
CERTIFICATIONS
• HIPAA
HoHokus Hackensack 66 Moore Street, Hackensack, NJ 07601
Diploma in Business Administrative/Computerized Accounting 2003-2004
EXPERIENCE
Administrative Assistant 2005-2009
Untracht Early, LLC., Florham Park, NJ
Directly supporting administrative duties for recognized CPA firm involved with tasks concerning the scanning
of documents and invoices, Fed-Ex invoice and certified billing procedures, and periodically typing when
needed. Utilizing MS word, formatting Excel spread sheets and follow-up of tracking shipments and certifies
were my added responsibilities. I also performed special projects and acted as a substitute receptionist when the
appointed person was absent or on an occasional break.
Administrative Assistant/Receptionist 1999-2003
Canfield Scientific, Inc., Fairfield, NJ
My daily responsibilities consisted of filing invoices from vendors, working with billing delivered by Fed-Ex,
and following up on the company’s Employee attendance by using Excel on our computer system. I also
distributed faxes and mail to personnel throughout the various departments in the company. Other duties
include filing invoices in matching order pertaining to Mirror Images (an independent branch of the
corporation), using Word with the computer for various purposes, and filing in as a standby it our reception desk
when necessary.
Receptionist/CRT Operator 1991-1999
Americana Portraits, West Orange, NJ
Responsible for receiving and transferring phone calls throughout various departments. Daily contact with
employment applicants, vendors, salesmen, and customers as first priority. Other duties included lead entry on
CRT software, filing invoices, customer service communications, and various clerical tasks.
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