MARY ROSA

Email: abo1yv@r.postjobfree.com

Address:

City: NAPLES

State: FL

Zip: 34116

Country: USA

Phone: 239-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Im very responisble highly motivated Organized and Dedicated to my Job

Educational Background:

High School Dipolma from PRHS, Naples FL 1/2001 to 5/2008 (high school)

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Im very responisble highly motivated Organized and Dedicated to my Job

Core Strengths

Credit card processing

Multi-line phone usage

Strong organizational skills

Listening skills

Strong client relations

Fast learner

Trusted key holder

Sharp problem solver

Adaptive team player

Accomplishments

Customer Service

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Handled guest complaints, maintaining a positive dining experience for all rest.

Telephone Service

Professionally processed 80 calls per day, providing information and service to ensure customer satisfaction.

Work Experience

January 2012 to October 2012

AAA Parking Naples, Fl

Cashier

Greeted customers entering the hotel to ascertain what each customer wanted or needed.

November 2011 to April 2012

Jc Pennys Naples, Fl

cashier

Greeted customers entering the store to ascertain what each customer wanted or needed.

Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.

Educational Background

2008 PRHS naples, Fl

High School Diploma

High school diploma

Member of the Medical Academy Club

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