M. France Salerno
Ventnor, NJ ***06
E-Mail abnzg6@r.postjobfree.com
Home 609-***-****/ Cell 609-***-****
Profile:
Throughout my professional career have had the opportunity to learn many things I have
Developed skills in communications and interpersonal relationships I have implemented
and developed procedures worked with marketing on promotions to increase data base
and company profits.
Skills:
I have developed trained, staffed, scheduled and managed all phases of Marketing, Customer Service
and Call Center while keeping with in guide line and budget.
Work Experience:
Trump Entertainment 2006-2012 Assistant to Sr. VP of Marketing
Reported directly to VP maintained calendar scheduled meeting, answered E-mails
made traveling arrangements worked on special project with marketing, Credit and
E-Commerce maintained department training, staffing and payroll. Assisted in meeting
Pier Shop’s at Caesar’s 2004-2006 Director of Guest Service
Was liaison between Pier Management, Caesar’s Casino and Business Owners responsible for
Trouble shooting planning Special Events with Restaurants and business worked with VIP customers
managed service desk staffed trained and scheduled.
Tropicanna Casino 2001 - 2004 Casino Marketing - Player Development
Increase profit and customer data base through marketing incentives and promotions.
Networking, maintaining customer satisfaction while staying in established guide lines for
complimentary’s
Sands Casino 1997- 2001 Marketing- Director of Casino Host
Trump Plaza 1989- 2001 Marketing- Manager of Casino Host
was hands on with training, staffing and scheduling department trained with company
policies and complimentary guide line keep staff informed and up dated on up coming
events made arrangements for guests rooms, dinners, shows based on guide lines
Education:
Price Jr. College Philadelphia, Pa Associates Degree Business Administration
ACCC Atlantic City, NJ Training Classes Management