Salem, Alabama 980-***-****
Russell E. Boyette
Professional Consultant for an International Video Conferencing company in Georgia
Summary: for the Video Conferencing Telepresence team. Working directly with
the Video Conferencing reservation and customer support teams
gathering requirements to improve business practices and make
changes to the current Video Reservation System, (IVO). Integrating
Telepresence technology into the existing scheduling system and
helping with the build out of several Telepresence Video conferencing
suites.
Senior Business Analyst/Team Lead with over 20 year successful track
record in Information Technology, systems analysis, design and
programming in IBM environments. Skillful and effective problem solver
with a strong foundation in project management. Excellent people,
communication and writing skills. Full life cycle testing experience
(SDLC), functional and system design document creation, requirements
gathering, works well in a diverse team environment and individually
Lead Analyst on purchasing a CRM software package for our Advertising
Department. This system is for the Scheduling and Trafficking
Department and is a UNIX WEB based system running on AIX utilizing
WebSphere, JAVA, Cognos reporting and UDB. I worked on the RFP’s
and Vendor Demos and assisted with calculating how much Hardware
was needed to implement this Software in house. I also worked closely
with the Technical Lead from the software company, Unica, and
assisted in the implementation of this software the design, and training
and had a successful implementation on time and within budget.
Technical
Industry Video Conferencing, Manufacturing, Banking,
Experience: Accounting, Retail, Telecommunications, Utilities
Skill Set: Requirements Gathering, White Boarding, Collaborating
with Business users, CICS/390, COBOL 74, COBOL II,
COBOL/370,COBOL, OS/390, DB2, JCL, QMF, SPUFI,
TOAD, Easytrieve Plus, FTP, VSAM, UNIX, OS/MVS,
MVS/XA,MVS/JES3, VM, OS/2, ACESS,EXCEED
Hardware: IBM MAINFRAMES AND IBM PCs HP3000/935/950/70
Source Libs: ENDEVOR, LIBRARIAN, PANVALET, ROSCOE,
CHANGEMAN, TSO/ISPF
Tools: FILEAID, XPEDITER, INTERTEST, INFOMAN,
IBEGENER, SYNCSORT, CA7, ZEKE, Insync,
RPF, CMS, Windows, Word, Excel, MS Project,
VISIO Professional, Outlook, Office Communicator,
Agile Processing, Use cases
Experience August 2009 – Present InterCall West Point, Georgia
Consultant
Perform requirement gathering and Functional Requirement
Documentation preparation for an International Video Conferencing
company, using MS-WORD, EXCEL. Assigned to the Video
Conferencing Reservation System, (IVO). Working with the Business
Unit to define requirements and project scope. Perform business
requirement sessions with key business users to capture pain points
and much needed upgrades to the existing system. Gathering
requirements for the new implementation of the Telepresence
technology to be used world-wide. Using Agile Process to get
requirements from Inception to Production with 8 week Sprints. Utilizing
Use cases to produce technical requirements to be presented to the
Development Team. Working with an outside vendor to assure the
business objective is met when making modifications to the existing
Video Conferencing software.
Document proposed procedures, operating methods and
standards using established guidelines, present solutions to
Business Units for approval
Coordinate with project stakeholders
Complete tasks as assigned by Project Manager, work to project
schedule and report status and updates to PM on regular basis
Experience with formal business requirements gathering
(Business Requirements Document).
Experience with Functional business requirements gathering
(Functional Requirements Document).
Work as a team member with other members to coordinate
and communicate modifications to insure previous and
future changes to system are incorporated
Create Technical Design documents using Use Cases in an Agile
environment.
Assure documents were performed within established Sarbanes Oxley
guidelines
Use of EXCEL, WORD, and Use Cases.
November 2007 – August 2009 Family Dollar Matthews, NC
Senior Business Analyst
Perform Systems analysis, design, documentation, and full cycle
(SDLC) testing for a large retail company, using Oracle DB2, TOAD,
VISIO, MS-WORD, EXCEL, MS-Project. Assigned to the
Merchandising & Logistics Systems. Worked with the Business Unit to
define requirements and project scope. Perform UAT with assigned
business users to obtain approval for production implementation
including: Demonstrating screens, walked users through modifications,
review data, reports and system test results. Assure testing results
support Business Requirements. Was the Lead for our Oracle
database upgrade from 8i to 10g database. Responsible for all activities
for coordinating the testing and installation efforts of 2 Vendor
sponsored application dealing around our Advertising Department and
Image Repository and Circular Ads. Assure all tasks are performed in
accordance to Sarbanes Oxley guidelines.
• Lead the testing of the RETEK application when moving
from Oracle 8i database to 10g. Coordinated all the testing
of front-end forms and batch testing to be verify accuracy of
data going from one version to another around the
database. Lead all the testing, planning and managed the
PMO score card, the project plan and maintained the work
flow to accomplish an accurate testing of the new database.
Lead Business Analyst for a Vendor package purchase and install for
the Visual Merchandising department with interfaces to Retek, our
inventory Application. (UNIX, AIX, WebSphere, Java, Cognos, and
UDB) Began this project in January 2008. Supported corporate
initiatives to help track and help produce Advertising. Worked with the
Business personnel in training them on the Application once we went
into production. Worked directly with the IT Networking and Security
departments to build out the infrastructure. Prepared QA test cases to
verify the business needs were being satisfied.
Managed analysis process including: defining the project
scope, deliver requirements specs
Strong DB2 SQL skills to test data.
Lead requirements gathering sessions (JAD) with SMEs,
Process Consultants and Business Unit representatives
Elicited system requirements using interviews, document analysis,
requirements workshops, surveys, business process descriptions, use
cases, scenarios, business analysis, task and workflow analysis.
Experience with testing in a formal test environment
(Quality Center), regression testing, writing queries to test
requirements, QA testing, UAT testing.
Wrote formal test plans, test specifications
Assisted in creating and executing test cases
Provided estimates for implementation and report testing
Performed UAT with Business users, document results, address
defects, obtain approval for production release
Documented proposed procedures, operating methods and standards
using established guidelines, present solutions to Business Units for
approval
Assured documents, development, testing were performed within
established Sarbanes Oxley guidelines
Use of Oracle DB2, ProC, TOAD, EXCEL, WORD, and Microsoft
Project.
Dec 2003 – October 2007 Lowe’s Corporation Wilkesboro, NC
Senior Systems Analyst
Perform Systems analysis, design, documentation, and full cycle
(SDLC) testing for a large retail company, using COBOL, C, JCL,
VSAM, CICS, COOL:gen, FTP, EZPLUS, Eztrieve, DB2, SQL, QMF,
VISIO, MS-WORD, EXCEL, MS-Project. Assigned to the
Merchandising & Marketing Pricing Systems. Worked with the Business
Unit to define requirements and project scope. Perform UAT with
assigned business users to obtain approval for production
implementation including: Responsible for all activities for coordinating
the testing and installation efforts of 3 Vendor developers. Assure all
tasks are performed in accordance to Sarbanes Oxley guidelines.
•Lead Analyst for a Vendor package purchase and install for
the Advertising Scheduling and Trafficking department with
interfaces to Peoplesoft, Financials, and an Enterprise
Digital Asset Management Application. (UNIX, AIX,
WebSphere, Java, Cognos, and UDB) Began this project in
October 2005. Supported corporate initiatives to help track
and help produce Advertising. Used Dunn and Bradstreet
recommendations to determine the Vendors for us to talk
to. Worked with them on their current daily manual process
to achieve the requirements to help decide which Vendor
has the best business practices. Prepared QA testing cases
to verify the business needs were being satisfied from
COGNOS reporting to HTML definitions for their on-line
use.
Worked with the IT engineering group to build out the infrastructure of
this UNIX server application. Also worked with the DBA’s on building
and maintaining tables used by the Unica project.
Assist with Sources to Target mapping for build of a
datamart.
Directed 3 Vendor developers in coding and testing of project
assignments
Supported all problems and requests during integrated unit testing and
systems testing within ACCESS Database
Assured documents, development, testing were performed within
established Sarbanes Oxley guidelines
• Analyst/Programmer working in the Retail Revenue
development team. Working with Khimetrics to introduce
software to existing pricing and inventory systems. Worked
on the Merchandising/Marketing development team. Was
on call for nightly support of all applications within the M&M
group.
Coding in COBOL, DB2, COOL/GEN, and CICS. Using ISPF as an
editor.
• Use of DB2, Cobol, File-Aid, SQL, Windows XP
Development using Cobol, DB2, and utilizing Librarian, File-
aid, SPUFI, BMC Utilities and INSYNC, OS/JCL.
Jan 1996- Nov 2003 Verizon Data Services Tampa, FL
Senior Technical Lead of Production Support
• Senior Technical Lead for a group of 10 – Supported a Large
Billing system for this Telecommunication Company. Have
advised all levels from junior programmers to Upper
Management.
Production support on an OS/390 Mainframe system – A large DB2 System
consisting of 12 environments and multiple DB2 tables. Support is done at
night and I have been on 24 hour call for abends and questions.
Use of DB2, Cobol, File-Aid, SQL, OS/JCL, Windows NT – I have bounced
back and forth from Development to Support over my 8 years, using Cobol,
DB2, and utilizing Endevor, File-aid, SPUFI and INSYNC. I have maintained
billing programs using COBOL II and DB2 for the use of repository
information to databases. Use of File-aid, VSAM, INSYNC, is used daily to
maintain VSAM files.
• Team lead on group of project tasks assigned
Directed 10 developers in coding and testing of project assignments
Investigated issues arising during testing using business guidelines
1991- Dec 1995 AT&T Greensboro, NC
Consultant
Led system conversion to DB2 – Added FML2 Logic to current Human
Resources System. Was the Lead consultant on everything from Coding to
implementing into production. Extensive use of COBOL II, DB2, and IDMS on
these programs. Coded FML2 logic into current COBOL DB2 programs to
interface with existing systems.
Directed system testing, testing scheduling and results reporting – Was the lead
analyst supervising one other consultant and three AT&T employees.
Coordinated, led, and implemented efforts to modify programs to production. All
programs were analyzed and code specifications were either coded by me or
distributed to others to code. Use COBOL, DB2, IDMS, and OS/JCL.
1986-1990 Lykes Brothers, Inc. Dade City, FL
Programmer/Analysis
• Lead requirements gathering sessions (JAD) with SMEs
• Coded, tested and implemented changes to an inventory
system. – This work was done in COBOL, DB2, CICS and
OS/JCL. This was for the canning division of their orange juice
division. Also help to find and test an Inventory and
Maintenance System that was bought from a company in
Houston, Bonner and Moore. Was the lead on implementing this
software for the Meat Packing division. Working in Natural
ADABAS for new systems testing.
• Responsible for modifying DB2 process – Several CICS screens
were still wanted from the old system and I created CICS
programs to read the new Software databases and give the
same appearance of the existing system.
• Responsible for on-line maintenance system for manufacturing
– Also worked directly with the Maintenance department
developing their new Inventory system. Worked with the
ordering crew and Management to teach and demo the new way
to order products, utilizing the new system and Just in Time
processing.
Education 1975-1977 Meridian Junior College Meridian, MS
A.A. in Data Processing
*References available upon request