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Customer Service Manager

Location:
Ahmedabad, GJ, India
Posted:
February 04, 2013

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Resume:

MANALI VYAS

Flat **, Shreydarshan flats,

Vasana, Bhattha,

Ahmedabad -380007

Contact no- 823-***-****

E-mail - abn8fc@r.postjobfree.com

PROFILE

I am self motivated, hard working, passionate Fashion graduate. I would

like to utilise my selling and customer service skills in a representative

role that focuses on building relationships with exiting customers. I have

often translated opportunities into new accounts.

WORK HISTORY

AVADAT APPARELS ROLE - MERCHANDISER (Denim - Non denim)

. Coordinating with buyers as well as with sampling, production

department

. Getting orders from the buyer,

. Doing follow up with sampling dept, purchase dept, bulk production,

shipments / account dept

. Selection of fabrics, washes, styles, trims

. Handling account - Baby shop, Lifestyle, Mavango

ARVIND LTD ROLE -

MARKETING MANAGER (RTS Dept)

. To understand market need and plan promotional activities on basis of

it

. Design promotion materials like poster, dangler, package, catalogue

etc

. To do Shop n Shop

SOMA TEXTILES & IND LTD. ROLE - OFFICER MERCHANDISER (Denim

- Non denim)

. Coordinating with buyers as well as with production department

. Getting orders from the buyer,

. Doing follow up with sampling dept, purchase dept, bulk production,

shipments / account dept

. Selection of fabrics, washes, styles, trims

. Handled Accounts - Peter England, Max - lifestyle, Lifestyle baby

shop, Jealous, Arvind Brands

JOY, BANKSIDE, LONDON ROLE - STYLE ADVISOR

Responsibilities included

. Helping customer to choose product such as garments, accessories,

gifts

. Cash Handling

. Running stock on the shop floor

. Displaying stock on the shop floor in the most effective manner

. Arranging Stockroom

HAND TO HAND Boutique, London ROLE - FREELANCER FASHION DESIGNER

Responsibilities included

. Production of Tailor-made garments of female customers on behalf of

Hand To Hand Boutique

. Advise customers of designs and colour schemes relating to garments

and latest trend

. Interpreting and translating the customer's wishes into designs

. Producing a Portfolio for the customer to choose from

. Getting customer's orders on behalf of boutique and complete it in

given time of period

ACHIEVEMENTS

I have won Second Best Sequence Award in Annual Designer Award '06

EDUCATIONAL QUALIFICATION

PG Diploma in Business & Management January 2007 - August

2008

Hammersmith and West London College, London

Modules included

. Change Management

. Marketing Research

. Leadership in Organisation

. Advanced Professional Development

B.SC in Fashion Design June 2004

- June 2006

National Institute of Fashion Design, India

Modules included

. Fashion drawing

. Product, promotion and development

. Fabric and Textile study

. Fashion Marketing

OTHER QUALIFICATION

. English Speaking and Personality Development (3 months)

Diptishah's Institute of English speaking & personality

development, India

. Public Speaking and Personality Development ( 2 Months)

Ahmedabad Management Association, India

COMPUTING SKIILLS

. Microsoft Office

. Adobe Photoshop, Paint, Corel Draw, Adobe Illustrator

OTHER SKILLS

. Knowledge of Tradition and other Embroideries

. I have attended work shop of Natural dyes, Tie and dye, Block Printing,

Kalamkari.

. I have knowledge of Fabric Painting.

. Sketching

. I have done projects on visual merchandising as a team member, product

promotion and development individually.

PROJECT

ANNUAL FASHION DESIGNER'06 AHMEDABAD, INDIA ROLE - FASHION

DESIGNER

Responsibilities included

Theme - Exploring Mysteries

. Doing research on the theme, creating colour scheme base on the theme

. Making inspiration board, consumer board and design board and fabric

sourcing

. Designing a range of garments on the bases of the theme

. Giving instructions to tailors for pattern cutting and stitching those

garments

. Trying those garments on models and making alterations if needed

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