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Technology Director, Vice President, Chief Information Officer

Location:
Houston, TX
Posted:
January 23, 2013

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Resume:

David Alan Kerr

***** ** ****** **** ***** Houston, TX 77059 Cell: 713-***-****

abn19o@r.postjobfree.com

PROFESSIONAL SUMMARY

Executive level technology manager with over 28 years of progressive

experience creating long term strategies to drive performance, profit and

efficiency in all aspects of technology systems.

Respected, creative leader. Business transformation from strategy

to task.

Experienced in business Systems engineering and administration.

startup and operations.

Wide range of business and Consistent delivery of innovative

technology applications. productive, measurable systems using

best practice.

Team player and partner.

Experienced in culture Enterprise architecture.

change.

Infrastructure management. Security management.

Software development. Effective team builder.

Quickly identifies efficiency Identifies talented prospects.

opportunities.

Works creatively to get beyond what is normally viewed as customary or

accepted, producing new ideas and ways to approach problems in efforts to

resolve them.

PROFESSIONAL EXPERIENCE

Jacobs Technology 1988-Present

A leading professional and technical services firm organized as stand-alone

business entities located with customers earning a reputation of technical

and managerial excellence.

Director, Information Technology, Houston, TX, 2005-2012

Executive leader providing IT services to Johnson Space Center including

implementing vision and strategy, establishing goals, and measuring

performance with staff of 150 people and $15M budget.

. Developed proposal product including technical approach, cost basis of

estimate and past performance resulting in the $2B contract win.

o Proposal product was declared excellent by the evaluation board.

. Provided enterprise architecture, infrastructure, software

development, database and IT security services for business and

technical applications supporting 2,000 employees and over 14,000 end

users averaging 95% award fee score representing $3.6M in profit.

o For excellent performance, the contract was extended 3 years

representing an additional $11M in profit while avoiding

proposal preparation expenditures.

. Used enterprise architecture framework to build artifacts for

business, information and technical architectures allowing IT

alignment with business goals, improved adaptability to changing

marketplace and better decision making.

. Implemented governance model as part of the software investment

portfolio management process.

. Established Information Technology Infrastructure Library (ITIL)-based

processes and procedures day 1 of operations, reducing operating

expenses by 30% and maintaining 99.9% service availability and 97%

customer satisfaction.

o Personally trained direct reports and second level managers on

processes and procedures to immediately implemented ITIL the

first day of new contract.

o Implemented incident, change and problem management ISO

certified processes and procedures.

o Entire staff was ITIL V3 Foundations certified.

o Established service catalog, service level agreements and key

performance indicators leading to standardized services,

transparency and efficiency.

o Created portfolio management process to ensure IT strategy

supported business goals, communicated priorities, efficient and

effective resource allocation.

. Implemented strategic plans to improve engineering, safety, quality,

and information technology resulting in receiving George M. Low NASA

quality award for outstanding technical achievements in quality and

performance, increasing the probability of winning the follow on

contract.

o Returned the Space Shuttle to flight after the Colombia accident

included thermal protection impact detection, laser and visual

imaging inspection systems.

o Returned severely damaged and flooded facilities to operational

status within 72 hours after Hurricane Ike.

. Increased employee productivity by $4M per year by implementing

SharePoint workflow automation, portal and cloud technology.

. Early adoption of virtual server system delayed procurement of $150K

uninterruptable power system upgrade for 2 years.

. Established Agile Scrum software development processes and procedures

reducing software turn back by 30% and improved on-time delivery by

20%.

o Increased quality of delivered products, actively responded to

requirement changes, a standard practice for weak or unknown

stakeholder requirements.

. Developed processes and procedures to meet Sarbanes-Oxley and National

Industrial Security requirements.

o Created automated compliance scanning schedules and reporting.

o Developed automated scan de-duplication system reducing

reporting requirements and more accurately portraying enterprise

risk while reducing labor costs by 50%.

Program Manager, Tampa, FL, 2004-2005

Executive manager providing IT services for U.S. Special Operations Command

throughout the world including managing enterprise performance and service

levels with staff of 95 people and $10M in revenue

. Developed and implemented ISO and ITIL processes and procedures for

measuring contract performance across enterprise with 25,000 special

operations command customers.

. Implemented service level agreements, setting performance level target

values, ISO and ITIL processes and procedures for measuring contract

performance.

. Developed strategic, tactical and operations information systems in

over 30 programming languages and database products.

Director, Information Technology, Tampa, FL, 1997-2004

Responsible for development, mentorship and project management of 20 member

IT staff.

. Collaborated with executives to build business from startup to second

largest earning segment in company.

. Developed business system that reduced accounts receivable from over

100 days to less than 30 by automating electronic billing submissions

to customers.

. Reduced customer strategic planning cycle time by 60% by developing

and implementing new software tools and processes.

EDUCATION

Master of Science, Computer Science- Software Engineering, University of

West Florida, Pensacola, Florida

Bachelor of Science, Computer Science, Business Management, Jacksonville

University, Jacksonville, Florida



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