Amanda Morris

**** * ***** *** **** *** Chicago, IL 60618- abn0eu@r.postjobfree.com

310-***-****

EDUCATION

DePaul University & College of DuPage - Chicago IL

. Pursuing Nursing Education

EXPERIENCE

Clinical Information Management Specialist/ Patient Care Assistant,

Advocate Christ Medical Center, Oak Lawn, IL November 2011 -

present.

. Organize patient charts, obtain medical records for doctors use and

provide acceptable information to patient's family, my coworkers,

nurses, and doctors as needed.

. Manage incoming phone calls, and direct doctor calls accordingly to

associates whom paged for them.

. Admit and discharge patients to keep census accurate and updated.

. Answer call lights.

. Assist with feeding, bathing, and any other skill I am able to perform

per my management at the request of the patient.

. Assist with transportation of patients to procedures.

. Obtain specimens and send to lab when ordered by physician.

. Check vital signs and blood sugars accordingly; document and report to

nurse.

. Stock rooms with proper supplies and linen. Obtain Isolation carts if

necessary.

. Maintain organization within unit, and provide accurate report to next

shift

. CPR & AED C

Clinical Technician for Orthopaedic Surgeons, M&M Orthopaedics,

Naperville, IL 2008 - 2011.

. Organize patient charts, evaluate and document patient's medical

history.

. Demonstrate the use of several DMEs, apply and remove casts, draw up

injections, suture removals, pin removals.

. Assist with office surgeries prepping patient as well as bandaging

wounds.

. Assist with diabetic wound care including packing open wounds.

. Filter emergency calls through triage including consults and ER calls

. Take care of physician high volume messages through communication

between patient and pharmacies as well patient's PCP and DME reps

. Work in all our locations assisting other surgeons

. Direct post op patients on medication intake

. CPR & AED Certified

Patient Service Representative, M&M Orthopaedics, Naperville, IL, Summer

2006 - Fall 2008.

. Provide quality customer service throughout the registration process

including verification of insurance coverage and referrals, collection

of co-payments and updating demographics in IDX and electronic medical

records in accordance with established procedures in a timely,

effective manner.

. Schedule appointments while providing pertinent documentation,

including insurance coverage and patient/account demographics, to

referral coordinator and surgical coordinator insuring overall

cohesiveness and efficiency.

. Screen telephone calls providing clinical technicians and doctors

accurate, detailed information regarding hospital consultations and

emergencies in a comprehensive manner.

. Created, developed, and implemented protocols for verification of

insurance coverage, Worker's Compensation Authorization, and

procedural guidelines, ensuring consistency of operations.

. Provide and demonstrate Physical Therapy and Occupational Therapy

Patients at home exercises implemented by the therapist.

. Assist in training Patient Representatives throughout all offices

Cast Member, The Walt Disney Company, Orlando, FL, 2005.

. Accompanied managers in merchandising responsibilities.

. Participated in the opening of two Disney Stores.

. Interacted with guests and provided information on any service they

would request.

. Administrated surveys in order to upkeep guests' satisfaction.

. Accounted for cash sales in the downtown Disney Store locations.

. Scheduled various bands to accompany fire work shows.

LEADERSHIP

Swimming Assistant, Hinsdale South High School, Darien, IL Summer 2002-

2003.

. Taught beginning to advance levels of swimming.

. Created a friendly and clean atmosphere for all students.

. Taught pool safety to both parents and students.

SKILLS

Computer:

Word, Excel, PowerPoint, Outlook and Windows; Chartcare and CardioWorks

electronic medical records; Dictaphone and Winscribe dictation software;

IDX/ Groupcast, Electronic Computer Works, and Advocate and Edwards

portals.

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