Technician High School
Resume:
Curtis T. Waterman
Rochester, N.Y. 14613
*****@***********.***
Objective: To obtain a full time position providing Information
Technology Support, including
Hardware/software installation and troubleshooting.
Education: High school Diploma
Some College working towards B.A.
Boces 2 Center for Workforce Development-Computer
Support Specialist
Boces Windows 98
Boces Digital Electronics 1 + 2
New York State "Blue Book" apprenticeship
"Business Machine Technician"
Certifications: A+ Certification "Computer Support Specialist" Passed
first test, must pass second test to be certified. Will take second test in
three weeks, date today is 4/8/10.
Full line Minolta Copiers Black/White
Konica Copiers Black/White/Color
Computer Skills:
. PC hardware and software installation, troubleshooting
. Build/rebuild/upgrade computer hardware
. Identify and resolve software and hardware conflicts
. Installation of service packs and upgrades
. Identify various topologies, protocols, transmission
media, networking operating systems
. Configure the windows desktop and user environments
Experience: Eastern Copy Products, Rochester, New York: Copier
Technician
. Senior Tech - 2007- 2009 Service all equipment, Handles
all customer problems, Trains new hires, Helps with other
Tech problems
Eastern Copy Products, Syracuse, New York:
Copier Technician
. Senior Tech - 1985-2007 Service all equipment, Handles
all customer problems, Trains new hires, Helps with other
Tech problems
Summary of Skills:
. Extensive experience troubleshooting / repairing complete
line of Konica/Minolta copiers
. Additional experience working on wide range of other
brands (ie. Sharp, Cannon, Savin)
Contact this candidate