Human Resources Manager

ANA SANCHEZ, PHR

Miami, Florida ( Cell: 305-***-****

Email addresses: *******@*****.***.***

PROFESSIONAL EXPERIENCE

Accomplished, results-driven Human Resources professional with track record

of meeting organizational human resources goals. Experienced working with

exempt and non-exempt employees in the Manufacturing, Telecommunications

and Logistics industries.

Ares of expertise include:

. Recruitment

. Employee Relations

. Investigations

. Compensation and Benefit application

. EEOC Reporting

. Succession Planning

. Federal and State employment law interpretation and application.

. Performance Management

. Employee Climate Survey/Focus Groups

TITAN AMERICA, Miami, Florida (400 employees) 2007 - 2010

Senior Human Resources Generalist

Change agent and champion toward generating positive employee relations and

promoting HR as a strategic business partner. Wrote four development

programs for labor personnel as career path opportunities. Led the

development of our Employee Recognition Program for the entire Florida

Business Unit as a motivational tool. Developed "First Time Supervisor"

module as part of the supervisor training initiatives. Project driven

initiatives with a concentration in:

. Employee Relations documentation to investigation to recommendation on

course of action.

. Training and Development for supervisors and managers on the subjects

of Hiring and Interview Process, Disciplinary Process, Time Management

and Policy Review.

. Performance Management initiatives such as Assessments, Leader

Development Plans, Succession Planning and SMART Goal setting.

. Recruitment, position description creation and immigration efforts.

. Employee climate/Retention initiatives -Conducted Focus Group meetings

post Employee Opinion Survey (EOS) and other ongoing initiatives.

Implemented "close the communication loop".

EQUIFLOR CORP., Miami, Florida (100 employees) 2006 - 2007

Human Resources Manager

Restructured department and delineated HR responsibilities among myself one

direct report. Designed and implemented changes to current and new

personnel programs and policies by way of improving Equiflor's Performance

Appraisal Program and revamping various company policies.

Oversaw and coordinated various human resources disciplines such as:

. Employment: Implemented procedures for screening and hiring according

to type of candidate such as staff or warehouse personnel.

. Compensation: Created a salary guide comparing industry as well as

non-industry positions. This data was used as an essential component

to our performance review process to ensure internal equity while also

ensuring we remain competitive in our market niche.

. Benefits: Conducted a benefits survey to better evaluate current

benefits plans. This information was used to better guide us at time

of annual renewal.

. Training and Development: Worked closely with department managers to

create and roll out a development plan for each of their staff

members, according their needs and budget restrictions.

. Employee Relations: Worked closely with management and staff on

issues such as dealing with conflicting view points, backgrounds of

both cultural as well educational differences, while maintaining

discretion and integrity of the process on behalf of the company and

for employees.

TELEFONICA DATA USA, INC., Miami, Florida (300 employees)

2000 - 2006

Process efficiency and integration of both domestic and Puerto Rican

organizations:

Spearheaded the integration and migration of the payroll and benefits

systems to a common platform. Audited, assessed and co-defined common

policies and procedures to ensure consistent practices. Co-led the role

out of the Personal Profile Analysis/DISC Profile for recruitment and

people development.

HR Manager (2004 - 2006)

. PPA for PR personnel from job profiling to employee assessment

identified skills gaps and created career development path to close

gaps.

. Manage Puerto Rico Payroll and Benefits Coordinator, conduct

performance review, provide performance feedback and coaching.

. Lead in the integration/system conversion between US payroll platform

and PR payroll platform.

. Monthly reporting for both US and Puerto Rico operations.

. 401k Plan Administrator, mid-year and annual compliance reporting.

Sr. HR Generalist (2002 - 2004)

. Staffing of non-exempt and exempt personnel, negotiate job offer,

conduct new employee orientations to foster positive attitude toward

organizational objectives.

. PPA for USA personnel from job profiling to employee assessment

identified skills gaps and created career development path to close

gaps.

. Compensation analysis by way of survey participation, analysis of

results and provide recommendations to management of salary guide.

. Management and Compliance of all payroll, benefits, 401k and Worker's

Compensation programs to include vendor management.

. Employee Relations: Developed and maintained effective communication

with employees and provide accessible information on such matters as

employee benefits, compensation, personnel policies and disciplinary

actions.

. Served as Shared Service Center - Business Partner, as a result of the

integration of Terra Networks and Communications Technologies, Inc.,

(Telefonica companies).

HR Generalist (2000 - 2002)

. Payroll processing of semi-monthly payroll for locals and monthly

payroll for expats to include gross-ups, spearheaded payroll system

conversion through ADP.

. Reconciliation of monthly benefits processing.

. Audit and ensure data integrity.

. Assist expatriates with their transition to the US.

KOMATSU LATIN AMERICA CORP., Miami, Florida (+100 employees) 1999 -

2000

Payroll and Benefits Specialist

. Payroll processing in its entirety, spearheaded payroll platform

conversion.

. Benefits and 401k administration.

. Human Resources and Employee Relations.

AIB INSURANCE GROUP, Miami, Florida (300 employees)

1990 - 1999

Administrative Assistant / H.R. Assistant

. Phone extension assignment, office supplies and fleet management.

. Scheduling of itinerary of prospect employees including flight, hotel

and car rentals.

. Assisted in payroll and benefits processing.

. Time sheet calculations.

EDUCATION

MS-HRM, FIU - August 2010

BS-Business Administration, Barry University

Training & Delivery Certificate, Achieve Global

Training and Instructional Design Certificate, FIU

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