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Customer Service Sales

Location:
Cleveland, TN, 37312
Posted:
April 09, 2010

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Resume:

DON ROSELLINI

*** ******* *** ***** **

Cleveland, TN 37312

Cell: 423-***-**** Email: ************@*****.**

OBJECTIVE:

Seeking a position where I can use my Management experience and to enhance

my multilingual and interpersonal abilities.

SKILLS:

o Fluent in Spanish and Italian.

o Great attitude with a high-energy personality.

o Professional appearance and work ethic.

o Excellent customer service skills.

o Detail oriented and well organized.

EXPERIENCE:

Factory Direct Furniture,Chattanooga,TN

Bilingual Sales Associate, 2008 - 2009

o Performed all necessary customer service duties.

o Responsibilities included assisting customers with special needs or

requests.

o Assisting other sales staff, and performing all relevant policy

procedures.

Ashley Home Stores, Chattanooga, TN

Manager in Training/ Sales Associate, 2007 - 2008

o Ensure that each customer receives outstanding service by providing a

friendly environment, which includes greeting and acknowledging every

customer.

o Maintaining solid product knowledge and all other aspects of customer

service.

o Maintain an awareness of all promotions and advertisements.

o Assist in floor moves display maintenance, and housekeeping.

o Ringing up sales at registers.

Carpets of Dalton Inc, Dalton, GA

Assistant Manager/ Sales Associate, 2002 - 2007

o Responsible for overseeing all aspects of customer service Spanish and

English.

o Duties included opening and closing the store, training new recruits,

showroom display and inventory control.

o 2003 - 2007 I was the voice on Radio Spanish Adds.

o 2004 Employee of the year.

o 2005 Top Performer, Promoted to Management

EDUCATION:

o Ronald Ayazo Academy of Arts, 1992-1994 Bogota, Colombia SA.

Performing Arts Training School

o ICFES Bogota Colombia SA

HIGH SCHOOL DIPLOMA



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