Project Manager

DIPAL MEHTA, PMP

** ********** ***** • Piscataway, NJ 08854 • 908-***-**** • ********@*****.***

DECISIVE, ACTION-ORIENTED AND RESULTS FOCUSED PMP

Certified Project Management Professional offering 10 years of Project Management and Systems Analysis in the

financial sector. Methodical team leader for enterprise sourcing, process improvement and implementation throughout

the project lifecycle. Resourceful in maintaining compliance within triple constraints of cost, schedule and scope.

Successful at preparing and delivering compelling executive level presentations, building consensus and persuading key

stakeholders. Highly analytical with advanced communication and organizational skills.

CORE COMPETENCIES

Team Training & Presentation Skills Time & Resource Leadership

Mentoring Optimization

Budget & Scope Client Relations Process Cost Avoidance

Management Improvement

PROJECT MANAGEMENT SKILLS

Expert in utilizing Project Management Institute's PMBOK framework.

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Proficient in project planning, estimate consolidation, risk management, requirements analysis, systems design,

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testing methodologies and practices, and defect tracking.

Member of action committee to rollout the Enterprise Change Management System (ECMS), including the formation

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of the Change Control Review board.

Use CMMI and Six Sigma best practices to analyze and identify holes in the current Estimate Gathering Process.

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Develop vital centralized documentation libraries for procedures, process flows, metrics, and training documents.

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Produce conceptual, task-focused training and reference manuals for technical and non-technical audiences.

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Partner with PMO to monitor cost, schedule and quality indicators, to ensure financial well-being of the project.

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Perform forecasting for appropriate resource allocation. Well versed at contingency and resource backup planning.

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Participate in vendor selection process and provide ongoing vendor management on a regulatory initiative.

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Regularly communicate with the Sr. Program Manager, PMO, Development Managers and stakeholders to keep

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current of the ongoing workload, milestone accomplishments, issues, risks and proposed mitigation strategies.

Facilitate weekly project meetings of teams in local and international offices.

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Cultivate a positive environment and build meaningful relationships through open dialogue and collaboration.

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Conduct resource planning, develop the project budget and track costs to ensure adherence to budgetary limitations.

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Develop and manage detailed project plans using Clarity and MS Project to include resources, tasks, requirements,

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milestones, and baselines.

Conduct inspections of project artifacts; store documentation on SharePoint for future access and archival purposes.

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Track issues via Clear Quest, facilitate resolution, and escalate critical issues to management.

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PROFESSIONAL EXPERIENCE

B ANK O F A MERICA M ERRILL L YNCH, P ennington, NJ

Project Manager – Global Wealth Management Technology 0 6/2005 to Present

Responsible for multiple large to mid-size projects that have high visibility and significant client and legal impact.

Oversee the project management, design, and implementation of projects associated with the Deferred Compensation,

Defined Benefit, and Non Qualified sectors. Serve as a liaison and escalation point person between product owners and

technical teams for products used by 300 plans (3.6 billion asset value). Manage multiple projects for Retirement Group

Technology from concept to completion, with values up to $2.5 million. Oversee development and management of

budgets, interfacing with staff and clients during project cycle and meeting project milestones and delivery dates. Lead

and mentor cross functional teams through development, design, testing, market launch, and post implementation.

Prioritize and evaluate the feasibility of client requests considering project costs, constraints on resources, and

development timelines. Provide technical expertise during discovery sessions to assist business teams create project

scope requests.

• Successfully implemented an Enrollment initiative in 7 months, a project that was in rework for over 1 years.

The

DIPAL MEHTA PAGE TWO

908-***-**** ********@*****.***

project increased participant eligibility base by 15%.

Successfully implemented projects with multiple vendors and clients, on schedule. One such project increased

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rollover retention by 5% while decreasing call center volume by 15%.

Consistently ranked in the highest percentile range for Cross Evaluation scores from peers and management in both

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technology and business.

Saved over $450,000 in design costs for particular project by efficiently using talents of in-house design teams.

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Inherited project that was in jeopardy of being lost due to bad design. Successfully put into place a series of actions

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and worked with team to subsequently deliver an outstanding project that was completed on time and met customer's

approval.

Spearheaded several complex system design projects. Created and implemented design procedures that increased

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efficiency, accelerated customer satisfaction and slashed error rate.

Systems Analyst for Global Private Client Technology 0 7/2001 to 06/2005

Liaison between product and technology groups. Elicited, analyzed, communicated and validated requirements for

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changes to business processes, policies and systems. Collaborated with Marketing, Operations, Development, and

Product to validate the quality of systems upgrades, enhancements and production fixes. Generated and reported

testing stats to management. Identified risks and proposed risk mitigation strategies. Facilitated business walk

throughs with technology to ensure all aspects of the requirements were clearly understood. Worked with product

manager to provide dev teams with simulator/mockups using iRise Studio to mimic the look and feel of the final

product. Created high-level work flow presentation to give an overview of solution design and implementation.

Created Use Cases to depict all the functions/ scenarios to be tested. Created detailed systems requirements using

Rational Unified Process methodology adopted by Merrill Lynch. Oversaw and participated in the creation of

detailed test scripts and test plans and the performance of Regression and UAT testing. Provided 1st level support

for production issues for all applications across multiple platforms: Mainframe, Web, and the Voice Response

System. Reported and tracked all issues using Clear Quest. Escalated critical issues to the Project and Product

Managers. Provided training to end users to enable smooth rollout of product.

Recognized by division head for best practice for collaborative systems analysis for the online distribution

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processing initiative.

Instrumental in implementing various initiatives that increased online transaction usage from 18% to 45%.

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Received four special recognition certificates from Management for going above and beyond on multiple ERISA

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regulatory enhancements over a two year timeframe.

S PHERION C ONSULTING S ERVICES, E dison, NJ 06/2000 to 06/2001

QA Analyst

Clients: Journal of Commerce, Newark, NJ; Merrill Lynch, Somerset, NJ

Established Policies and Procedures for the creation of a Quality Assurance group. Created training material and

provided training to managers and developers on the roles and responsibilities of a QA department. Created detailed test

scripts which could be easily leveraged for automation. Developed a master project plan and comprehensive test

strategy, including: data mapping, de-branding, journal entries, statements verification, and file transfers as part of a

greater conversion effort. Provided implementation and post implementation support in the form of manual transaction

entry and complete historic and real time data transfer.

EDUCATION/AFFILIATIONS

PROJECT MANAGEMENT INSTITUTE: PMP: Project Management Professional credential, 2008

QUALITY ASSURANCE INSTITUTE: CSTE: Certified Software Test Engineer, 2001

STATE UNIVERSITY OF NY, HEALTH SCIENCE CENTER AT SYRACUSE, Syracuse, NY: BHSc, Masters PT, 1998

TECHNICAL SKILLS

MS Office; MS Project; Enterprise Change Management Systems; SharePoint ; Visio; SunGard’s Omni Mainframe

Recordkeeping system, Rational Clear Quest, Rational Requisite Pro, Mercury Winrunner, iRise, HTML, SQL.

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