Quality Engineer

KEITH A. EASTMAN

**** **** ****** *****, ***********, OH 45459 (937) 433 - 7359 /

*****@***.***

OBJECTIVE

To contribute skills in Quality Assurance or Quality Control to an

organization that is customer focused while offering stability to it's

workforce.

QUALIFICATIONS

A professional with strong commitment to the organization and its customers

as well as highly effective in a team environment. Directed

quality/customer service activities in support of major OEMs generating in

excess of $6B in product annually. Represented companies with sales up to

$1 billion, contributing proven skills in:

Using teaming to analyze and develop solutions to critical problems

Clarifying and detecting customer issues

Providing sound follow-through analysis

Developing and conducting training to achieve higher level of team

performance

Assessing issues involving vendors and customers

EXPERIENCE

Contractual Quality Engineer - Belcan Corp. September 2009 - December 2009

Responsible for creating all PPAP paperwork required for part submission.

This includes ballooning prints, PFMEA, Flow Charts, Gauging requirements,

and Control Plans. The manufacturing environment is CNC machining of very

large parts for commercial use.

Reason for leaving: Project was complete - end of contract obligation

Contractual Quality Manager - Takumi stamping, May 2008 to August 2008

Responsible for 5 Quality Specialists (Engineers) and 55 hourly quality

associates. Interface with customers and assist with root cause analysis,

and new model launch assistance. Involved with a high volume automotive

manufacturing operation that produces 12-13 million parts a month.

Quality Engineer/ Quality Lab Supervisor - Faxon Machining, June 2005 to

March 2008

Responsible for a large portion of the machining operations as a "hands-on"

QE. Involved in PPAP, Capability Studies, SPC analysis, Control & PFMEA

documentation, and customer interface.

Contractual Quality Manager, PTC Alliance, March 2005 to June 2005

Responsible for all quality functions within the division. This includes

customer contact, vendor discrepancies, Engineering Interface, and internal

Manufacturing issues. Assisted with TS certification.

Contractual Quality Engineer, Delphi Automotive, Sept 2004 to December 2004

Responsible for the entire plant quality function. PPAP, ISO/Qs 9000, ISO

14001 and vendor interface. Also responsible for floor activities and all

outgoing quality of product. Large portion of this position spent

interfacing with vendors and Engineering over design and process concerns

Manager of Quality, Trim Trends Co, June 2003 to April 2004

Responsible for the entire QA/QC plant function. Position requires

involvement in APQP, PPAP, PFMEA, SPC,

ISO/QS functions, CP/CPK studies, interfacing with customers and vendors to

resolve quality issues and achieve World Class Quality. PPM & CP/CPK

studies are also part of this position. The manufacturing environment is

Welding, Stampings, and assembly of components as a tier 1 supplier.

Accomplishments:

Assisted Engineering in eliminating $14K month external sort costs by

helping improve internal product processes

Assigned as management representative for all environmental concerns and

improvements.

New product launch quality leader .

Reason for leaving: plant closing

Manager of Quality, Mark Concepts - June 2002 to January 2003

Oversee all Quality functions in a multi-plant operation. Quality team

consists of three Quality Engineers and six floor inspectors. Responsible

for PPAP submissions, Customer relations, ISO-9002 involvement and a

proactive involvement with our vendors. Also involved with the APQP and Six

Sigma projects. manufacturing environment is Sheet Metal Stamping,

Braking, Assembly, and Powder Coating for the trucking industry as a tier 1

suppler.

Accomplishments:

Reduced work-in-process by streamlining the Final Inspection criteria and

refining processes.

Decreased final inspection rejections in an assembly operation from 45% to

10%. Introduced efforts to totally

restructure organization's quality plan.

Reason for leaving: Downsizing due to slow sales.

-2-

Quality Manager, Dayton Wheel Products - April 2000 to July 2001

Oversee all aspects of the Manufacturing process. Establish procedures and

checklists to enable operators to set-up, operate, and inspect his/her own

work. Work with the QA Engineering Tech to establish guidelines on all

Incoming Inspection criteria. Work with the vendor base to establish solid

lines of communication and positive feedback.

Team Leader of the suggestion committee, of the weekly staff meetings with

upper management, and of the PPAP committee.

TQM Implementation Manager and team member of APQP and the Safety

committee.

Accomplishments:

Teamed with other staff in acquiring new facilities equipment and

establishing a preventive maintenance program.

Initiated a new program to define and restructure process inspection

information.

Enhanced procedures and inspection guidelines that helped control warranty

costs at 0.6 %, and total rework and scrap costs at 1.8% of finished goods.

Reason for leaving: Downsizing due to slow sales .

General Quality Supervisor, Pioneer Industrial Components, Springboro, Ohio

- April 1999 to April 2000

Direct 29 hourly personnel in the Incoming Quality and Final Inspection

areas. Member of an APQP and a PPAP team. Served as "Hands-on" team leader

on vendor problem-solving project. Involved in SPC, Root Cause Analysis

(8D, 5 Why), and ISO/QS-9000. Background is Electronic Assembly.

Accomplishments:

Team leader of external/internal 8D responses.

Team leader of CPK improvement team.

Evaluated all new vendors by completing an ISO/QS on site audit.

Reason for leaving: Better benefits and salary.

Resident Quality Engineer/ Supplier Quality Engineer, Standard Products,

Dearborn, Mi.

July 1991 to April 1999

Support 13 assembly plants throughout U.S., serving as direct liaison

between manufacturing operations and the assembly plant. Assist in new

design plans, implement business objectives, facilitate communications

between OEM vendors and plant management. The communication between OEM

vendors and plant management required working with the vendor to resolve

product quality issues (Root Cause Analysis) and to help establish a time

line for corrective action (8D, 5-Why). Involved in APQP, SPC, PPAP,

Process & Machine Capability Studies, Control Plan reviews and ISO/QS-9000.

Accomplishments:

Conducted training in quality, maintenance operations, and product

orientation for groups ranging from assembly line workers to senior

management. Reduced training cost by 40% by merging classes.

Established teleconference between organization's design center and

customer regarding major changes to a product. Conducted product tests at

customer site, reported findings to design engineering staff, resulting in

parts entering production ahead of schedule.

Conducted seminar to orient automotive workers on customer expectations.

Training improved quality by focusing attention on specific problems.

Saved a customer $1K a minute by quickly investigating a critical quality

problem causing severe water leaks in vehicles.

Reason for leaving: Did not want to relocate at this time

Quality Assurance Engineer, Harris Graphics, Dayton, OH - November 1988 to

July 1991

Conduct machine process capability studies, modify quality control

inspection plans, develop SPC programs and conduct quality audits.

Accomplishments:

Reduced first operation scrap and rework costs 30% by requiring a vendor to

produce raw stock closer in size to company needs

Reason for leaving: Better salary and benefits

Quality Assurance Manager, Manufactured Assemblies Corp., Troy, Ohio - May

1988 to November 1988

Institute quality plans for new accounts, address product liability issues,

develop SPC programs.

Reason for leaving: Plant closing

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Contractual Quality Engineer, General Motors, Dayton, OH. - April 1986 to

May 1988

Collaborate with manufacturing and quality engineers to produce world-class

quality products. Target new business opportunities, assist in validating

processes, design and modify materials, resolve problems involving

discrepant material.

Accomplishments:

Reduced customer complaints involving several product lines on a series of

automobiles from 72 to 21 in an 18-month period. The action reduced scrap

and rework costs.

Generated $90K savings and avoided production shutdown at an automotive

plant by detecting parts received for assembly which were incorrect,

ordering and expediting the correct material.

Reason for leaving: Excessive travel (80-90%)

EDUCATION

BS Degree, Shaftesbury University, Quality Management

A.A.S., Sinclair Community College, Quality Engineering

100 semester hours in Business Administration, Capital University

ADDITIONAL TRAINING

ISO Vendor Certification workshop

Advanced Supervisory Training

Internal Auditor training - ISO 14001 & QS 9000

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