Sales Manager

MARITZA TEMBRAS

*** ******** *****, ******, ******* 33326

Telephone: 954-***-**** Email: *******@***.***

TELECOMMUNICATION CREDENTIALS

EMPLOYMENT OBJECTIVE

I am looking for a long-term continuing career in SALES, CHANNEL

MANAGEMENT or VENDOR LIAISON. Highly competent; Assignment options

include:

PROJECT MANAGEMENT

PROGRAM MANAGEMENT

ACCOUNT MANAGEMENT

5. BUSINESS RELATIONSHIPS

6. PRODUCT PLANNING

7. TRAINING FACILITATION

Adaptability: Within the telecommunications field, I can successfully

direct a broad range of diversified assignments. I can simultaneously

manage a multitude of projects and work challenges.

BACKGROUND SUMMARY

With years of successful work experience to my credit, along with a

reputation for excellence, I am fully prepared to plan and execute

high-level projects in a continuing managerial capacity.

Achievements: As a Sales Account Manager, I was directly responsible

for generating a 35% growth in revenues in 2008. Please request a

complete list of my special accomplishments and achievements.

I have made significant strides in sales and project management

effectiveness throughout my career. Able to accept major leadership

and account management challenges.

STRENGTHS AND SKILLS

THE ABILITY TO WORK WITH COMPLETE INDEPENDENCE

COMPLETE FLUENCY IN THE SPANISH LANGUAGE

EXTENSIVE DIRECT INTERNATIONAL EXPERIENCE / LATIN AMERICA

MANAGEMENT OF LARGE, COMPLEX PROJECTS

PROVEN ANALYTICAL, TROUBLESHOOTING AND PROBLEM SOLVING ABILITIES

STRONG, SUCCESSFUL SELLING (AND SALES SUPPORT) HISTORY

TRAINING AND ORIENTATION OF STAFF, USERS AND DISTRIBUTORS

PLANNING, SCHEDULING AND OVERSIGHT SKILLS

THE ABILITY TO EFFECTIVELY COMMUNICATE AT ALL LEVELS

HIGH LEVEL OF ORGANIZATION AND STRUCTURE

DETAIL ORIENTATION / PRECISE AND ACCURATE

EXPERIENCE

During the last six months, I have been temporarily working in the

maritime field, performing sales support activities while pursuing a

new permanent assignment in telecommunications.

2006 to 2009 - SALES ACCOUNT MANAGER (2008 to

2009)

- TRAINING PROGRAM MANAGER (2006 to2008

Employer: Nortel, Incorporated

Continued on Page Two

Maritza Tembras Resume - Page Two

2005 to 2006 - PROJECT MANAGER

Employer: Motorola, Incorporated

2003 to 2005 - TECHNICAL TRAINING PROGRAM MANAGER

Employer: Global Knowledge

Prior Employment:

- TECHNICAL SUPPORT / PRODUCT SALES-MARKETING Nortel, Inc. - 1999

to 2003

- SYSTEMS AND SUPPORT ENGINEER Cabletron Systems - 1997 to 1999

RESPONSIBILITIES AND EXPOSURES

SELLING AND RELATIONSHIPS: have been responsible for independently

managing the relationship, sales, and development and day-to-day operations

of one of our major distributors

. PROJECT MANAGEMENT: directed CALA regional product development

programs for accessories and portable 2-way radios; primary

coordinator for the complete product introduction process, set-up

of all internal systems, development of sales literature, price

pages, beta test, NPR, training presentations, and technical

manuals

SYSTEMS SUPPORT: worked with service providers in determining circuitry

needs for partner infrastructures - dedicated, point-to-point, point-to-

multipoint, T1, frame relay and SONET; provided technical support -

hardware connectivity and through-put issues, traffic monitoring,

redundancy, cabling, traffic isolation, configuration issues including

filtering tables, domains and access control lists

NETWORKS: have been responsible for overseeing network infrastructure

implementations

INTERACTION: communicate with internal sales, engineering, pricing, order

management and key stakeholders to ensure a smooth business flow, alignment

and positive interaction between all teams

WORKFLOW AND PLANNING: created and refined efficient workflow processes

and sales business plans to reach the market and achieve selling objectives

STRATEGIC: developed a plan to achieve VAD awareness and gain mind-share

in CALA

AGREEMENTS: generated Special Business Agreements (SBAs) for discounting

of products and solutions to ensure key wins; a skilled negotiator

COMMUNICATION: superior personal communication skills at every level of

business

RECRUITMENT: skilled in the development of new accounts; supported the VAD

in the recruitment of new resellers by providing ramp up direction in the

areas of product knowledge, web tool familiarization, marketing programs,

training, and technical support

ACCOUNT MAINTENANCE: carefully protect and fully service existing sales

accounts

ACCOUNT EXPANSION: continually researching new account opportunities

MARKET RESEARCH: demographic awareness; exposures to areas of market

research

. PROGRAMS AND TRAINING: was directly responsible for program

management of the 8 Nortel Education Providers (NEPs) and all end-

to-end technical training program delivery for CALA Enterprise;

oversaw instructor qualifications and managed all NEP logistics

including documentation, order placement, equipment configurations

and customer satisfaction concerns

. PRODUCT PROPOSALS: a subject matter expert for CallPilot and

Symposium Express product portfolios; prepared network proposals,

recommendations, configurations, and quotations as required

COMPETITION: carefully evaluate competitive stance; keen awareness of

competitive products

CUSTOMER RELATIONS: exceptionally strong customer service skills;

accommodate customer concerns; very confident in my ability to resolve and

correct problems

REPORTING: prepare detailed spreadsheets and sales reports for analysis

TECHNOLOGY: strong knowledge of computer functions and software

applications including Windows, Microsoft Office, Microsoft Project,

PowerPoint, Visio and others

COLLEGE AND OTHER EDUCATION

College Education: Bachelor of Business Administration / Pace

University

Supplemental Training: Successfully completed many specialized

workshops and seminars

Extensive on-the-job training adds to my value to your corporation

Contact this candidate