Customer Service Sales

Kendra Kinsey

Highly organized and detail oriented office professional

Motivated in a fast-paced, demanding environment

Over 9 years experience in sales and customer relations

Computer Skills:

Word, Excel, Outlook, Powerpoint

Work Experience:

Business Banker

TCF National Bank, Troy, 2005-2008

. Increased profitability by bringing in new business customers as

well as new deposits for a territory that consisted of five

branch offices

. Provided business customers with product knowledge and service

to ensure their business needs were met

. Assisted in the training of new employees

Operations Director/Sales Associate

Axis Music Academy, Roseville, 2004-2005

. Generated new business at industry events and retail shops

. Managed staff, company schedules, customer relations, and

administrative duties

Sales Associate

Billy Bob's Game Room Furniture, Royal Oak, 2003-2004

. Increased profitability by selling a variety of furniture in

both upscale and bargain markets

Event Coordinator/Head Hostess

Big Rock Chop and Brew House, Birmingham, 2001-2003

. Facilitated banquet, dining and business events; trained new

hires

Customer Service Representative/Receptionist

Morley Candy Makers, Clinton Twp, MI 1997-2002

. Provided quality service and ensured that all clients and

customers were satisfied with the products and interaction with

the company

. Developed and maintained relationships with top clients in order

to promote future business

Education:

Motion Picture Institute of Michigan, Certificate in Film/Video 2000-

2002

Northern Michigan University, Studied Film/Video 1997-1999

Contact Information:

3938 Devon Road, Royal Oak

586-***-****, ************@*****.***

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