Human Resources Customer Service

Theresa E. Bolte

**** ****** *****

Carmel, NY **512

914-***-**** *******.*****@*******.***

Summary

Strategic Human Resources Generalist with progressive experience in

employee relations, recruitment at all levels, management counseling,

benefits, compensation, policy development, HRIS, and talent management and

all HR disciplines . Demonstrated performance that delivered technology

solutions, quality customer service, and a commitment to excellence. Skills

include: MS Office, Lotus Notes, HRIS, Reporting tools, Automated Time &

Attendance, Internet systems (incl. performance & comp. management) and

recruiting tools.

Professional Experience

EMD Chemicals Inc., Hawthorne, NY & Gibbstown, NJ 1986 - 2008

An Affiliate of Merck, KGaA, Darmstadt, Germany

HR Director 2007 - 2008

Led national organization development, training and performance management

activities which improved employee performance. Assisted Executive and

local Managers to create long-term succession plans and managed expatriate

assignments, relocation and talent acquisition.

. Created EMD's first formal Training and Development program by leading a

project team that researched and developed the concept for the

coordination and tracking of training activities throughout the

organization.

. Guided management and HR to identify potential leaders for key positions

that enabled Corporate HR and managers to conceptualize and develop a

Succession Planning/Talent Pool resulting in globally consistent talent

identification, optimal staffing and business success. Led a Learning and

Development project team that researched and developed the coordination

of training activities in the EMD Group, including tracking system. An

implementation plan was established based on executive management and

Global timelines.

. Developed and implemented a plan for Talent Acquisition for EMD and

managed the pilot program including website recruitment design and

Implementation of Taleo that enhanced the recruitment process.

. Managed and participated in the team that recruited 49 of 64 transferred

positions within 3 months, ensuring a smooth business transition after

site closure.

. Supported new facility opening/staffing including international

assignments

Human Resources Manager 1993 - 2007

Developed and implemented Human Resources policies, procedures and programs

and supervised staff of 3. Coordinated and managed multi-site/corporate HR

projects supporting a more integrated business/organization.

. Delivered HRIS to the organization upon research, analysis and

recommendation within timeline and budget.

. Planned, developed and implemented a new overall job evaluation,

performance appraisal and compensation/incentive program with top

management.

. Participated on the HR team that negotiated and implemented consolidated

medical and dental insurance program reducing providers from 11 to 3,

avoiding premium cost increase totaling 600K while maintaining employee

satisfaction.

. Successfully represented the company in legal issues resulting in minimal

costs.

. Developed department budget and managed Corporate HR budget, consistently

closing each year within budget.

. Ensured legal compliance by supervising and implementing EMD's AAP/EEO

programs, employee communication programs and employee awareness

activities. Developed presentations and conducted employee/management

training

Human Resources Generalist 1989 - 1993

Advised on, recommended and implemented employee relations programs and

policies including:

. Coordination of EEO/AAP activities including administration of programs,

compliance reporting and training

. Assisting in the development of compensation programs through job

descriptions and job evaluation, surveys and analysis

. Developed and implemented well-received employee relations/friendly

benefit programs such as Child & Elder Care, Wellness programs, Service

Awards and Recognition Programs.

. Developed, implemented and delivered training on Interviewing Skills and

Performance Appraisal.

. Coordinated and edited company newsletter.

. Provided training to managers and employees in compliance issues,

personnel processes and skills.

Education

BA, Communications, Marist College, Poughkeepsie, NY

Professional Memberships

Society for Human Resources Management, Westchester Human Resources

Management Association

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