Project Manager Sales

Steven Phillips

Career Summary

Customer Service, Sales, Project Management, Team Leadership, Supplier

Management, Communications, Technology Implementation, Strategic Planning,

Client Relationships,

Detail-Oriented, Flexibility, Self-Motivated

Professional Experience

Residential Property Manager

J. & T. Construction L.L.C.

Flushing, Michigan

October 2002-Present

Building maintenance, repair, financial responsibilities, and all aspects

of property management. Business and residential remodeling contractor

specializing in the installation of interior and exterior structural

updates.

Project Manager

Electronic Data Systems Corporation

Flint, Michigan

September 2001-April 2002

Client: Dow Chemical Company

Managed Change Integration activities for the Dow Chemical Company Mergers

and Acquisitions organization. Provided project management for all network,

server and desktop system change integration across a global multi-site

enterprise. Trained and educated Program Managers, Engineers, and

implementation team on change integration processes and procedures.

Coordinated and improved non-compliant metrics 75% to an acceptable client

level.

Project Manager

September 1998-August 2001

Client: Delphi Automotive Energy & Chassis Systems

Managed Delphi Automotive Energy & Chassis Systems divisional desktop

computer deployment activities (3500 seats generating $350,000 in monthly

revenue). Directed team of IT Site Managers in the deployment of division

specific hardware and software across a multi-site enterprise. Created and

presented sales proposals and financial agreements for new and existing IT

initiatives. Provided project management and financial support for voice,

voice mail, video conferencing, LAN premise wiring, asset inventory

management and disaster recovery planning.

Site Manager

February 1994-August 1998

Client: Buick Motor Division Sales & Service

Managed Buick Motor Division desktop computer implementation, migration, on-

going operations of IT products and services (500 seats generating $62,500

in monthly revenue). Used established and developed processes to deliver IT

services to end users. Created and presented sales proposals and financial

agreements for new and existing IT initiatives. Met or exceeded monthly

sales quota of $15,000 for add-on hardware and software services. Managed

customer satisfaction and continuous improvement within the IT service

offering. Planned strategic and tactical communications. Translated IT

business needs into technical requirements and communicated to support

teams. IT project management for Buick Open golf tournament. Managed

supplier relationships for the client organization. Member of Buick

executive cross-functional council.

Information Systems Analyst

June 1987-January 1994

Client: Buick Motor Division Sales & Service

Worked on several large IT deployment projects during tenure. Implemented,

supported and maintained desktop and portable computer systems,

telecommunication, cellular, voice mail, satellite data, mini-computer and

LAN premise wiring. Office facility openings, moves and close downs.

Extensive customer training experience.

Office Automation Analyst

June 1985-May 1987

Client: GM Powertrain Division

Performed computer hardware and software installation, support, and

maintenance. Supported voice telecommunication and voice mail systems.

Marketing Representative

Computer Depot, Inc

Flint, Michigan

February 1984-May 1985

Performed marketing and sales for a national personal computer retailer

concentrating on corporate accounts. Responsible for customer training and

technical support of personal computer products. Met or exceeded $50,000

monthly sales quota - Regional Quarterly Sales Leader team member.

Facilities Supervisor

University of Michigan-Flint

Flint, Michigan

January 1980-December 1983

Performed facility and operations responsibilities for University Center

management. Prepared facility for events and meetings. Responsible for

customer service for organizations and groups using facilities.

Education, Training & technical skills

Bachelor of Business Administration

University of Michigan - Flint

EDS Corporate Development

Microsoft Office, Project, Exchange, Internet

Information Technology Management

Communications Technology Management

Project Management

IBM and Apple Computer Sales Training

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