Project Manager Active Directory
Resume:
Aniello R. Patel
*** ******* **. ? Valparaiso Indiana ? ************@*******.*** ?
Self-driven, solution oriented, hands-on professional that has successfully
planned, developed, implemented and supported a wide range of technology /
business processes which has helped run a variety of businesses.
CORE COMPETENCIES
? Leadership ? System Analyst ? Project Management
? Customer Support ? Windows Administration ? Team Player
? Business Support ? Contingency Planning ? Network
Administration
Professional Experience
Whole Foods Market Distribution Center, Munster, IN Nov 2007 to
Present
Systems Manager
> Provide IT and analytical support to the Distribution Center's
Operations Team. Focusing on project design, management, business
solutions and support implementation plans.
> Provide regression testing, QA and implementation on facilities
applications to ensure compatibility.
> Project manager on projects and implementations for the facility.
> Maintain all SOX requirements and auditing of all business systems.
> Develop business processes to improve operations effectiveness.
> Act as single point of contact between Central IT and facility.
> Work with Server, Storage, Network, DBA and Technical Support Team
Members to develop systems implementation plans, effective processes,
training plans and documentation.
> Manage network, server, data storage and compliance needs on IT
projects
> Independently lead medium to large scale projects to completion.
> Develop training materials and conduct user training for projects.
> Established testing processes to ensure thoroughness and quality of
systems.
> Identify and drive system integration issues to resolution.
> Conduct interviews, managed budget and financial constraints
BUSINESS ACCOMPLISHMENTS
. Developed a system in which warehouse could track inventory that
was located offsite.
. Converted POTS analog phone system to PRI digital lines.
. Designed and implemented distribution center's wireless network.
. Implemented new system in which goods and services are used in the
distribution center. This process has saved over $80,000 to date in
labor.
. Created business process for Shipping and Receiving teams.
. Team member of Whole Foods Green Mission Team.
Pepsi Co. Chicago, IL September 2007 to November
2007
Project Manager (Consultant)
> Contracted to manage the installation of 160 network printers.
> Negotiate contracts with outside vendors and managed budget for
project.
> Develop end user training for new equipment.
> Plan logistics of delivery of new equipment and removal of old
equipment.
> Build and migrate printers from PSA servers to Windows print servers.
> Report milestones and problems, with project, to senior management.
> Adhere to aggressive timeline for project completion.
Trump Casino/Majestic Star Casino & Hotel Inc., Gary, IN May 2005 to June
2007
IT Manager
> Managed the activities of the corporate Help Desk and local IT
department while maintaining liaison with users and outside sources.
> Solved business issues/problems by using technology to bridge the gap.
> Developed and implemented policies and procedures related to Service
Level Agreements, network, Active Directory, ERP, SOX and security.
> Ensured companies applications meet the needs of the business.
> Maintained and supported an Active Directory environment of over 1000
users and 600 nodes running Windows XP and servers using Windows 2003
Advance Server with terminal services, Exchange 2003 and SQL 2003
Server.
> Planned and managed numerous IT related projects. Preparing timelines
and milestone reports for upper management. Coordinating resources
needed for projects and budget.
> Designed, specified, configured, installed and maintained LAN/WAN
using Cisco routers and switches along with HP ProCurves. Perform
periodic physical inventory of all equipment and software.
> Monitored hardware and software acquisitions, use, support, security,
and backups. Maintained registration and license files.
> Analyzed projects and designed layouts for systems. Developed plans
for cabling, equipment and topology of networks.
> Negotiated contracts and coordinated activities for hardware,
software, telecommunications support, and POS system.
> Maintained server data and implemented Windows OS hardening.
Maintained data control over the AS/400 operating system.
> Managed 12 employees in the IT Department.
> Responsible for the direction, coordination, and evaluation of the IT
Department.
> Conducted interviews, managed budget and financial constraints;
encouraged people/career development of technicians.
BUSINESS ACCOMPLISHMENTS
. Installed and developed new time clocking system that saved company
$270,000 per year.
. Migrated entire network from layer 2 switching to layer 3 routing.
. Designed and implemented casino's hotel wireless network.
. Moved multiplatform servers to one platform and change over to an
Active Directory environment.
. Managed change over from Nortel Option 11 phone switch to VOIP
system.
. Managed the migration from an 820 model AS/400 to a 520-i5 series
server.
. Awarded "Best Overall Project" at the 2005 Managers meeting for
developing new customer revenue plan.
United Parcel Service, Hodgkins, IL March 2001 to May
2005
Senior Systems Administrator
> Coordinated the activities of local Help Desk which supported over
1000 users.
> Adhere to aggressive SLA's in high pace, high pressure environment.
> Coordinated and conducted system audits on network, PCs, servers and
user rights.
> Maintained and supported an Active Directory environment of over 1000
users and 800 nodes running Windows 2000 Professional, Windows XP and
30 servers using Windows 2000 Advance Server along with Novell Netware
4.1.
> Managed small teams of technician for various projects, from
conception to completion.
> Created business processes for new technology use.
> Provided 2nd and 3rd level support to field technicians and
internal/external customers.
> Organized policies and procedures; Designed, development standards and
documentation to enhance support function and improve job functions.
> Support LAN/WAN for entire facility utilizing IDF to MDF connection
via Cisco Catalyst 3500 series switches.
> Proven working knowledge of multilayer switching and troubleshooting.
> Supervised technicians assigned to project deployment.
> Encouraged and supported innovation that lead to greater efficiency
and reliability.
> Progressive performance evaluations that granted increased
responsibilities towards the needs of the Information Technology team.
> Conducted interviews, managed budget and financial constraints;
encouraged people/career development of technicians.
BUSINESS ACCOMPLISHMENTS
. Developed new job setup, for UPS specific technology, that
increased performance and revenue recovery $200,000 per week.
. Instrumental in developing and testing a new product that saved UPS
$10,000 per week.
. Managed the deployment and changeover from a Windows N/T
environment to an Active Directory environment of 800 nodes and 30
servers.
. Managed the removal of McAfee Virus Protection and installation of
Symantec AntiVirus on over 800 workstations and 30 servers.
RnR Colour, Merrillville, IN January 1997 to March 2001
LAN Administrator
> Maintained and supported companies file servers and email along with
network.
> Supported end users and trained staff on technology.
> Designed and implemented new LAN.
> Kept inventory controls and IT budget.
> Report any problems with system to upper management.
> Create user accounts and administer accounts.
> Self-starter that is capable to adapting to any environment.
BUSINESS ACCOMPLISHMENTS
. Migrated system from a Windows 3.1 system to Windows 98.
. Migrated from Windows 98 to Windows NT environment.
. Moved from token ring to Ethernet backbone.
. Centralized system to true client/server access.
EDUCATION
. Bachelor of Science in Organization Management with a minor in
Computer Information System from Calumet College of Saint Joseph in
Whiting, Indiana.
. Masters of Science in Technology from Purdue University in Hammond,
Indiana (expected 2012).
. CompTIA A+ IT Technician Certified.
. OSHA 10 Hour Training Certification.
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