Shannnon Thompson
Hillsboro, OR 97125
(H)503-530-882
(M)315-***-****
Detailed-oriented, self starter who thrives on achievement and performance
while maintaining the highest ethical standards...people person who works
well independently or as a team player...quick learner willing to take any
additional training to be of more value to my employer...proficient
computer skills. Experienced project manager/administrative assistant and
proven communicator with all levels of business associates.
SUMMARY OF EXPERIENCE
Yahoo
Portland, Oregon
Mar 07/June 07
HR Employee Referral Project Coordinator Contract
Worked with Resumix application software for Human Resource departments
Help to standardize employee referral program for Yahoo US
Maintained employee referral program and rewards system through HR system
Maintained monthly reports for the finance department
Handled disputed claim of referrals by employees
Was front line for all US employees for information regarding employee
referral system and how it worked
Project Coordinator
Was asked prior to leaving to head up project for specific departments
for referral incentive program i.e., trips and prizes
Created gift ideas for the employee program
Contacted vendors for various prices and programs pertaining to this
project
Handed project off with all required information to the new project
manager
Hand Held Products, Inc
Skaneateles, NY
Oct 05/June 06
HR/Training Coord/Administrative Assist.
Contract
Coordinated and established training with outside vendor for 150
employees
Worked with HR to create standardized record keeping for training
Organized and arranged schedule/lunches/breaks for all employees across
several departments.
Planned and coordinated associated non-educational events and support
activities
Configuration Project Coordinator
Worked with configuration management team on new E.U. environmental RoHS
(Restriction of Hazardous Substances) initiatives using new SAP module
along with current version for tracking purposes.
Created matrix and standardized documentation control to manage project
company wide.
Welch Allyn, Inc.
Skaneateles, NY
May 04/May 05 1-year contract
Administrative Assistant/HR Training Coordinator
Collated and standardized training records (SOP's, Standard
Operating Procedures) for all manufacturing personnel.
Restructured training needs based on new (FDA) requirements/FDA
Cert. electronics
Created and implemented new training courses (e.g. ESD requirements)
Created new Work Instructions (WI) and SOP'S for new employees
training
Created all above documentation within QSI and SAP System, became
prime focal point within manufacturing training for QSI input.
Worked with HR training team to implemented new training procedures for
operations/manufacturing
Designed matrix for training for approximately 460 employees
Worked with Quality Engineers on special projects and training for
specific projects, i.e. Lean Manufacturing
Worked with and for all levels of senior management on a project basis
Made recommendations and implemented standard procedures for all of WA
manufacturing, Skaneateles.
Presented to all levels of management
Trained employees on specific requirements for their specific job
function
Trained Sr. Group Leaders and Group Leaders on managing peer and
subordinate performance reviews, which they would then give to the
Department Managers for final approval and review.
Worked with a team of individuals from a cross section of the
company to implement and train employees on Lean Manufacturing for
continuous improvement
Initiated and trained manufacturing employees on 5S theory, as an
introduction to Lean Manufacturing.
Macys East
Bedford, NH
05/02-06/03
Clinique Manager/Inside Sales
Recruited, interviewed and trained new employees
Screened and interview potential candidates for hire
Work directly with HR management to coordinate and hire new recruits
for entire department
Managed total of four direct reports
Managed department as "stand alone" business
High volume sales and customer service
Implemented sales promotional schemes, and employee training
Managed and sustained customer relations with established customers
Generated and grew new customer base
Advertised, promoted and marketed new products
Maintained sales quotas
Won award for highest sales in a quarter within my region (9 stores)
Won product award for my team
Collated and published monthly sales, marketing, stocks and forecast
reports.
Presented performance metrics to Senior Executives on a regular
basis.
Travelled extensively in home region
JC COMMUNITY ACTION TEAM/NON-PROFIT
Johnson City, NY
10/98-5/00
Teen Center Program Director, Project Manager
Established and built Teen Center with local agency (JC Community
Action Team)
Worked with local businesses and agency to develop and establish
programs
Set up and coordinated fundraisers and events annually
Presented to various organizations such as Rotary to establish
relationship in support of the project's long and short term goals.
Worked with co-ops on grant writing and special programs.
Managed office, recruited and directed all employees, volunteers and
co-ops.
Established program for co-ops from local universities
Recruited and managed Volunteer and Program coordinators
Recruited volunteers from the community for teen centre programs
Worked with external agencies on major events and fund raisers
Developed relationships at a senior level with local corporations in
conjunction with the programs and the mission of the Teen Centre
Performed all HR functions for entire staff including all necessary
employment documentation.
Worked directly with Executive Director and Executive Board to
enhance overall programs in larger community project.
Trained staff on implementing and designing new programs and
projects.
Established several Independent Training Programs for various
sectors of the local community.
Was responsible for starting fitness centre for teens, and providing
programs and healthy alternatives.
Worked with Cooperative Extension on healthy meal programs and
cooking classes for the teens and their families.
Additional Project with Teen Centre
Formulated a business plan which, after approval by Executive Board
of Directors, established Teen Center Used and Vintage clothing
store at separate location on Main Street, Johnson City, NY
VIDEO BANK
Endwell, NY
1986-1991
Owner/Manager (entrepreneur)
Established and operated a video retail/rental business
Set up and established grand opening event
Developed marketing plan and promotional sales events
Developed print advertisement on a regular basis
Developed and implemented advertising programs and sales
strategies including special promotions in other retail outlets
Generated new sales opportunities with local retail businesses to
increase business
Managed and recruited 11 full and part time employees
Managed all HR function for all employees, including benefits
short and long term.
Sourced bank loan and financing
Sourced suppliers, negotiated prices and discounts, and placed
weekly orders
Set up displays and marketing projects to enhance sales and
profitability
Maintained fourteen outlets with products and services
Full accounting responsibilities
Bookkeeping, payroll, insurance and taxes. All requirements to
run a business
EDUCATION
UNH, University of New Hampshire, College for Life Long Learning,
Business Management/Human Resource Management
2001/2002
.Broome Community College, Binghamton NY- Education and Human Services
1992/1995
Johnson City High School, Johnson City NY
1974-1978
Other Courses of interest:
Education and Human Services/Human Resource / Business
Management/Marketing /Microsoft Office2002 Professional, with Outlook /
/Lotus Smart Suite with Lotus notes/Microsoft Works, Word
Perfect/Navigational SAP
Additional Training:
Accounting/Leadership Skills for Women/ Certificate Course
1999-2000
Binghamton University, Binghamton NY.
Recent updates on Microsoft Office Suite 2003
New Horizon Computer Learning Center, Syracuse NY
March 2006
PowerPoint
Excel
Word
Volunteer Positions
February 2007/current
OPB Phone drive volunteer
OPB Leadership training for Coordinator volunteer position
January 2008/current
Staff volunteer for Campaign office Portland Oregon
2008
Bus Project 2008
County Library 2009
References upon request: