Sales Customer Service

CHRISTOPHER M. SULDO

**** ******* *****, ***** *******, TX 75054

Phone 817-***-**** Cell 817-***-****

E-mail: ******@*****.***

http://www.linkedin.com/in/csuldo

OBJECTIVE

Mature, self-starter with a "can-do" attitude seeking a position where my

education and experience in sales, marketing, and customer relations will

develop a positive and profitable contribution to the company.

EDUCATION

BS Marketing/Legal Studies University of Louisiana at Lafayette

Lafayette, LA 1999 - 2003

. BS in Business (Marketing/Legal Studies Concentration) graduated

2003

. Deans list for 5 semesters. - 3.3 GPA in Marketing Major

. Related Coursework: Advanced Marketing, Business Law,

Operations Management, Finance and Accounting, Sales,

Communications and Information Systems.

RELATED WORK EXPERIENCE

American Eurocopter USA Grand

Prairie, TX

Aircraft and Parts Bid Coordinator

August 2008 - February 2010

. Researched, developed, and prepared over twenty-seven (27)

bid responses for federal, city,

and state government agencies for twenty-three (23) million

dollars of sales revenue with a 97% success rate

. Responsible for preparation of Cost Summary Analysis (CSA)

for aircraft, training, and spares

. Researched financial impact of proposals and presented to

upper management

. Negotiated bid contracting terms and conditions with

customers

Sales & Customer Relations Manager-Mountain Region

November 2006 - August 2008

. Developed newly created Mountain Sales Region while

simultaneously obtaining my private rotorcraft license

. Developed a semi-annual sales/marketing and forecasting plan

for the Mountain Sales Region to present to the VP of Sales

. Closed a 1.6 million dollar Nebraska Cornhusker VIP

helicopter sale to first time customer Midwest Medical

. Closed a 4.4 million dollar sale of the twin engine EC135

helicopter for the startup air medical ops at Midwest Medical

Bell Helicopter Textron Corporation

Fort Worth, TX

Sales Representative - Team Europe/Africa/Middle East

February 2006 - November 2006

. Developed and coordinated various acquisition proposals for

new aircraft purchases

. Researched ITAR licensing and compliance requests for exportation of

company products

Associate Market Research Analyst

June 2005 - February 2006

. Graduated from two week Ohio State University Marketing

Leadership program

. Developed and compiled interactive sales territory database

utilizing HTML coding

. Developed over 50 commercial proposals for new and used

aircraft purchases

. Interfaced with customers, vendors, and sales force regarding

product information

. Executed a new product survey and organized market focus

groups to drive strategic new product development

North American Sales Intern August 2004 - June

2005

. Interfaced and delivered customer support with prospective

clients regarding pre-owned helicopter purchases

. Tracked and managed the North American sales team operating

and helicopter demo budget

. Tracked and managed Bell Helicopter's pre-owned aircraft

inventory

Verizon Wireless, Acadiana Mall

Lafayette, LA

Customer Service Representative / Sales

February 2003 -August 2004

. Resolved customer issues and found innovative solutions to

problems

. Regularly exceeded monthly customer care sales quotas by a

minimum of 25%

. Most activations in the Gulf Coast Region for the Customer

Care Contest

. Worked 35 hours / week while attending college full time

Watch World, Acadiana Mall

Lafayette, LA

Sales Associate November 2000

- February 2003

. Management and sales in a business grossing 1.2 million dollars

in sales / year.

. Daily sales interaction with customers; increased sales 35% each

year.

. Highest grossing store in 3 state region . Regularly exceeded

daily & monthly quota

. Worked 30 hours / week while full time student

LEADERSHIP EXPERIENCE

Alpha Lambda Delta (National Honor Society)

Sigma Alpha Epsilon (National Men's Fraternity)

SKILLS

Private Helicopter Pilot

Sales, Problem Solving & Analytical Skills

Job Training Courses: The Profit Specialist Course, Strategic

Selling, Business Writing Basics, Managing Multiple Projects and

Deadlines, How to Communicate Effectively with People, Ohio State

University Executive Leadership Program

Computer: Advanced skills in Microsoft Windows and all Office

applications, CRM systems, Bid and

Proposal locating, eProcurement, and extremely Internet proficient.

Business ethic: "I am in the business to provide customer solutions

to form business partners for life."

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