Customer Service Sales
Resume:
Angela Rivera
Bayside, NY, 11361
****************@********.***
Objective
To obtain a position in a professional environment that will enhance my
skills in my field of study through hands on experience with the public.
Experience
Dunkin Brands INC., Queens, NY
Shift Leader
2005 - present
I am responsible for maintaining customer service through proper
interaction and food production. I make sure the other employees during my
shift also give customers a high satisfaction and excellent service. I help
maintain the store's appearance so it is approved by health inspectors;
improve sales of the nightshift by having the customers aware of special
offers and up-selling products.
Dr. Burton Wasserman's Dental Office
Volunteer Assistant Receptionist
2002-2003
During my volunteer work, I was responsible for helping the secretary of
the dental office. I answered phones, filed charts, and setup appointments.
Samuel Field YMCA
Volunteer
2002-2005
During my volunteer work, I was responsible for children's birthday
parties. I watched over the children, making sure they were taken care of
and occupied as well as setting up and disassembling the play area.
Education
Queens College, NY
Bachelors in Psychology, 2009
GPA: 3.2
Skills
Customer Service, Register Skills, Book Keeping, Data Entry, Microsoft
Word, Microsoft Excel, Working with children
References
Vicky Giordano 718-***-****
Cathy Sershen 917-***-****
Fran Hancock 917-***-****
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