Administrative Assistant Vice President

ALENA RATNER

**** * ********, #***, *******, IL *0660 773-***-****

EDUCATION Depaul University

Business Marketing, 2001-2002

University of Illinois at Urbana-Champaign

Business Marketing, 1999 - 2001

WORK EXPERIENCE Chicago Mercantile Exchange

Chicago, IL

Phone Clerk/Runner - NASDAQ June 2009 -

Present

. Main point of contact between customers and

brokers

. Responsible for reading and quoting the NASDAQ

market

. Verify completed trades to avoid error

. Provide customers with cards from NASDAQ pit

. Keep detailed records of trades bought/sold and

contract prices while orders are in progress

Out U Go Pet Care

Chicago, IL

Pet Sitter March. 2004 - June

2009

. Primary pet caretaker for clients

. Maintained appointments and schedules

LaMarco Systems Inc.

Northbrook, IL

Administrative Assistant Aug.

2003-March 2004

. Assisted President and Vice President with various

tasks

. Responsible for taking meeting notes, and data

entry

. Maintained files, inventory, shipping/receiving

. Scheduled appointments and travel arrangements

SPECIAL SKILLS ( Strong interpersonal skills

. Proven oral and written communication abilities

. Develop strong relationships with co-workers and

clients

. Proficiency in Microsoft Office Suite, Mac

computer, Photoshop, Internet Research

. Fluent in Russian

REFERENCES: Harry Lowrance - Employer at CME - 312-***-****

John Tonne - Employer at CME - 630-***-****

James Quattrocki - Employer at CME - 312-***-****

Carly Stein - Employer at Out U Go - 312-***-**** or

877-***-****

Andrew Gustafson - Personal Reference (CBOT) -

773-***-****

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