Project Manager Customer Service
Resume:
STEPHANIE L. WALLACE
One East Delaware, Apt. **C
Chicago, IL 60611
EXPERIENCE:
Executive Assistant / Personal Assistant to the President and CEO
ENERGY BBDO (January 2003 - January 15th, 2010)
. Provided high-level executive and personal support to the
President/CEO of a global mid-sized advertising agency. The principal
is also externally very active as a director on 10 boards (public, not-
for-profit, and civic).
. Duties included complete management of calendar, phone and email
coverage. Call list tracking and travel arranging (domestic and
international).
. Provided high-level customer service, delivered directives and was
liaison on behalf of the CEO for the entire agency, 14 direct reports,
executive leadership team, as well as the CEO's, CMO's and top
management of the agency's portfolio clients and prospects.
. Used forward thinking and encompassed a skill set that included
creative and strategic problem solving with little direction,
excellent people and business instincts, detail orientation, effective
writing and verbal communication and the ability to take action when
needed.
. Provided useful comprehensive research, often on my accord, on
individuals, companies and industries of current interest.
. Provided development and production for special projects, PowerPoint
presentations, speeches and correspondence.
. Assisted in agency event planning and projects; planning of monthly
executive leadership meetings, charitable events, charitable
fundraisers, agency parties and holiday or special projects.
. Coordinated, and decision maker, for agency sports tickets which
included over (2) sets of tickets for over 80 Chicago Cubs home games
and (1) set of Chicago Bears tickets for client and agency use.
. Personal assistant duties included management of personal finances
(checking, investments, and tax), incorporation of social, personal,
and children's calendar items into business calendar, shopping (gifts,
wardrobe, home items), research on personal interests and travel.
Executive Assistant
SVOBODA, COLLINS L.L.C., Chicago IL (May 2002 - January 2003)
. Provided executive level administrative support to the three managing
directors of a start-up private equity firm.
. Daily activities included scheduling meetings, conference calls,
communicating and corresponding with CEO's and major investment bank
players, managing receptionist, coordinating portfolio board meetings,
advisory board meetings and philanthropic board schedules for the
managing directors, as well as coordinated marketing efforts and
materials and maintained website updates.
. Project manager in the coordination of the firm's relocation to new
office space. The project involved being the liaison between the
management of Svoboda, Collins and the leasing agents, attorneys,
architects, furniture dealer, property manager and the construction
crews. The project also included the coordination of the employees
move, equipment installation, and troubleshooting for a smooth
transition.
Executive Assistant
GTCR GOLDER RAUNER, LLC, Chicago, IL (August 2000 - May 2002)
. Provided executive level administrative support to a partner and
portfolio partner for a prominent private equity firm.
. Duties included scheduling meetings/conference calls, daily
communications with CEO's and major investment bank players, travel
arranging, coordinating board meetings for companies within our
portfolio, maintaining files, filing expense reports, researching of
our portfolio company industries, creating presentations, and database
maintenance and reporting.
Executive Assistant
WILLIAM BLAIR & CO., LLC Chicago, IL (September 1993-January 2000)
. Provided administrative support to key principal and two sell-side
analysts in the equity research department (i.e. travel arrangements,
maintained meeting/personal calendars, organized events and meetings).
. Liaison for investor conferences between management of presenting
companies, research department, and sales department.
STEPHANIE L. WALLACE
PAGE 2
EDUCATION:
DePaul University, Chicago, IL (1998-1999)
Harrington Institute of Interior Architecture (1990)
University of Central Oklahoma, Edmond, OK (1984-1986)
LICENSING:
Series 7 & 63 License (active from 1994-January 2000)
IL Leasing Agent License (active from 2000-2001)
Oklahoma Real Estate License (active from 1983-1989)
PROFESSIONAL TRAINING:
AMA Management Training--Successfully Managing People (September 2007)
3 day course (1.8 CEU's)
CLUBS & VOLUNTEER ORGANIZATIONS:
Toastmasters (active January 2005 - present)
US Funds for UNICEF, Midwest Region (January 2004 - present)
National Runaway Switchboard (active from May 1997 - May 1999)
OTHER INTERESTS/HOBBIES:
Yoga (Bikram and Ashtanga), downhill skiing, reading, cooking, travel,
SCUBA and tennis.
REFERENCES AVAILABLE UPON REQUEST
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