Customer Service Sales

***** ********* **** #***

Norwalk CA ***** Phone 562-***-****

E-mail *******@*****.*** Alicia N. Jemison

Objective As a team member and key support person, I am

seeking a challenging and rewarding position to

implement my abilities in order to benefit a

quality minded organization.

Summary of Experienced recruiting supervisor both in branch

qualifications and on-site. Quick study with the ability to

easily grasp and put into process ideas, concepts,

methods and technologies. Dedicated, innovative and

self-motivated team player/builder.

Exceptional leadership, organizational,

oral/written communication, interpersonal,

analytical, and problem resolution skills. Thrive

in both independent and collaborative work

environments.

Education 1/09 to present Cypress College Cypress, CA

Business

Currently enrolled in AA degree program with intent

to transfer to 4 year university in fall of 2011

9/95 to 6/99 Bishop Montgomery High School

Torrance, CA

General Education

Graduated Summa Cum Laude

Completed studies and received high school diploma

Professional 2005 to 2008 Kelly Services Foothill Ranch,

experience CA

Recruiter

Schedule and manage staff from branch and on site

Monitoring/ensuring contract compliance

Full cycle recruiting for positions in a number of

fields such as general labor, administrative, and

marketing

Schedule and conduct interviews

Developing and maintaining recruiting sources to

always have an active pool of candidates

Preparing job announcements, collecting

applications, determining candidate eligibility,

and referring candidates as necessary

Responsible for screening, training, and retention

of temporary employees

Maintaining all facets of HR duties for the

temporary employees (including but not limited to

payroll, administration of health benefits and

worker's compensation benefits, new hire

orientations, exit interviews, and hiring and

firing of staff)

Conducted pre employment testing as well as

background and drug screening

Analyzing trends and forecasting changes in

workforce requirements that may impact future needs

of an organization

Providing HR consultant/advisory services and

products in the areas of staffing, recruitment, and

placement to managers, supervisors, employees, and

applicants

2003 to 2005 Verizon Wireless Torrance, CA

Assistant To Sales Operations

Wireless sales and maintenance

Maintaining sales quota

Customer Service and retention

Store expert for inventory and merchandising

Troubleshoot phones and exchange as necessary

1999 to 2003 In-N-Out Burger Redondo Beach, CA

All Service Clerk

Customer Service and food handling

Inventory Procedures

Performed cashier duties using POS knowledge

Skills Proficient in Lotus Notes and Kronos as well as

Microsoft Word, Excel, Outlook, Access and

PowerPoint. Entry level knowledge of ADP and IQN.

Able to navigate through internet and perform 10

key by touch. Ability to multi task and work well

in high pressure situations. Strong interpersonal

and communication skills with a focus on working

effectively with HR teams and hiring managers.

Able to handle multiple priorities simultaneously

and highly organized.

References Available upon request.

Contact this candidate