Customer Service Technician
Resume:
Winston R. Harris
***** ****** ****** ****: 512-***-****
Austin, Texas 78716 E-mail: **************@*****.*** 512-***-****
Mobile:
PROFILE
Professional and qualified computer technician with more than eight years
experience with in-house warranty work and customer service. Skills
include new hardware builds, refurbishing of computer systems,
troubleshooting, and spyware and virus removal. Strong communication
skills and interpersonal relationships.
RELEVANT PROFESSIONAL EXPERIENCE
Frazell & Mosley-Austin, TX 2006
Assistant to Bankruptcy Trustee
2006-Present
o Review and research key documents submitted
o Assist in preparation of court cases with trustee
o Attend 341 meetings and supply needed information
Palm Tree Computer Systems
Oviedo, FL
Computer Technician April 2003-
May 2005
o Building new computer to customer's specification
o Refurbish computers
o Troubleshooting hardware issues and problem-solving solutions
o Removal of spyware
Ingenious Computers
Winter Springs, FL
computer Technician June 2000-
April 2003
o Inform customer service of identified hardware issues
o Contact with customer to develop relationship
o Schedule appointments to meet the needs of the customer
o Troubleshooting computer related issues
o Repair and replace identified computer parts and equipment
RELEVANT PROFESSIONAL EXPERIENCE (cont.) Page 2
Computer Barn
Lafayette, LA
computer Technician August 1998-
June 2000
o Inform customer service of identified hardware issues
o Contact with customer to develop relationship
o Schedule appointments to meet the needs of the customer
o Troubleshooting computer related issues
o Repair and replace identified computer parts and equipment
Allied Services
Lafayette, LA
CEO August
1993-
May 1998
o Owned and operated packing and shipping service of parcels
for UPS, Federal Express, and other couriers
o Brokerage of inbound and out bound freight both nationally
and internationally
o Crated large equipment for domestic and international
shipping
o Preparing manifests, bill of laden, and all documents
required
o Trained in HazMat
Field Geologist-Engineer
Lafayette, LA
Independent representative January
1993-
May 1993
o Formation evaluation
o Identified the proper drilling fluids
o MWD and Drilling optimization technologies
o Communicated with key oil and gas personnel
o Prepared reports submitted
Education
Delgado Jr. Community College
Contact this candidate