Sales Manager
Resume:
Mike Latimer
Objective
Seeking an IT position where I can apply my versatile knowledge and
experience to foster professional and personal growth in an
organization that appreciates results oriented individuals
Skills,
Clearances & Certifications - Certified Lexmark Printer Technician
Certification Clearances - Department of Justice & Level 1 Social Security
s Administration Clearance
Skilled in the Microsoft Office Suite - Excellent typist at 90 WPM
Skilled in Graphic Design with the use of Adobe products
Graduated successfully from all 4 semesters of the Cisco Networking
Program
Knowledge of HTML/Website/PC/Laptop/Printer & Multifunction/Networking
repair & setup
The ability to learn fast, overcome obstacles, and get the job done
consistently
An adaptive individual who is willing to travel and meet SLA
requirements
Work
Experience Prism Pointe Technologies
2007-Present
Field Service Technician
Traveled across the country and worked directly with many high profile
companies including: U.S Air Force, Department of Justice, Lockheed
Martin, HP, Xerox, Lexmark, Dell, IBM & SC Johnson
Met 100% of all contractual SLA requirements including 4 hour criticals
Maintained 5 star customer satisfaction results on over 200 client
tickets & projects
Prism Pointe Technologies
PZ Service Center Location Manager at Fort Sam Houston
Designed & Implemented an IT establishment at FT. Sam Houston with
limited corporate support.
Hired staff, implemented policies and designed systems which provided
growth
Increased sales exponentially during the course of the project
OfficeMax
2006-2007
OfficeMax ImPress Supervisor
Increased sales revenue on a consistent basis
Increased organization and productivity by implementing efficient
procedures
Managed P&L responsibilities
Met 100% of all corporate and individual print & document needs
Education San Antonio College. San Antonio, TX
IT/Business focus
Texas A&M University. Corpus Christi TX.
Computer Science C++/ Graphic Design
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