Customer Service Construction

Wayne L. Waller Jr.

***** ********* ( Detroit, MI 48235 313-***-**** (

*************@*****.***

Career Goal: Construction Project Management

Reliable, quality-focused, hands on construction professional with 30 years

of expertise in all facets of the industry. Proven track record of success

through the ability to effectively provide service to clients, which

involves coordinating trades, developing partnerships, and building

positive rapport with architects, engineers, local officials, and vendors

while maintaining costs. Versed in contract negotiations, project

estimating, impending design problems, document preparation, building code

and regulations, material purchasing, and site management through

certification of occupancy. Strong knowledge of residential construction

and remodeling techniques, tools, equipment and materials.

Construction Skills

Job planning & Roofing & siding Windows & doors installation

scheduling Rough Carpentry Cabinets & appliances

Demolition Finish Carpentry installation

Insulation & drywall Handicap accessibility

work projects

Experience

WB CONSTRUCTION CO- Southfield, MI (Residential & Light Commercial

construction and remodeling firm)

Construction Manager, 7/01 to Present

Plan, organize, and manage the overall residential and light construction

development for the company. Responsibilities include design and blueprint

review and analysis of projects, preparation of construction documents,

bidding, negotiations, sub contractor selection, material purchasing,

scheduling, project budget, building code compliance, project development,

quality control, and certification of occupancy. Supervise crews of up to

10 trades workers. Selected Achievements:

. Participated in the Southfield Home Improvement Program (SHIP).

Responsibilities included inspecting homes, assessing improvements

requested, and estimating cost to complete improvements.

. Oversaw the construction of several projects involving numerous design

problems, extensive material delays, and architectural design challenges.

Projects were brought in on time and within budget.

PREFERRED BUILDING CONTRACTORS, INC - Southfield, MI (Residential

construction, fire repair and remodeling firm)

Contractor, 2/91 to 6/01

Assist owner with residential remodeling and fire repair projects,

including carpentry, roofing, plumbing, masonry and tile work. Ensure

optimal work quality and customer service. Selected Achievements:

. Assisted in the completion of 12 home remodeling projects (budgets up to

$150K). Projects ranged from installing simple fixtures to doubling the

square footage of a home.

. Gained practical, hands-on knowledge of all aspects of home construction

and remodeling.

Education and Professional Development

Mackenzie high school - detroit, mi ( Diploma, 6/81

CUYAHOGA COMMUNITY COLLEGE, 8/82- 6/83

Lead based paint abatement supervisor ( Certificate, 6/05

commercial & residential construction seminars

Contractors Assistance Program (CAP)

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