Sales Customer Service

Asia N. Monday

***** ********** ***** *********, ** 48183 , ***********@*******.*** , 352-***-****

Sales Executive with two and half years of experience in sales, lead generation, client building

relationship, customer service, recruiting, and sales management.

SUMMARY OF QUALIFICATIONS

• Two and half years of sales experience in a variety of industries including one and half years in insurance

(including business to business sales), and two years in retail sales.

• Develop relationships with consumer buyers, and high-level managers to cultivate new business and

expedite sales process.

• Cultivate client relationships to better understand their needs acting as a client advocate, white acting in

the best interest of my clients

• Train and mentor new sales personnel using real life, situations, providing both positive and negative

feedback, reinforcing skills, and building self-esteem

• Proven self-starter, working independently, while contributing to team success.

PROFESSIONAL EXPERIENCE

ASSOCIATED COMMUNITY SERVICES- Dearborn, MI 2010-Present

Professional Fundraiser (Tele-sales)

Responsible for outbound calls to new donors, Responsible for ensuring funds are

raised for the assigned charity, Demonstrate proper customer skills, and actively

work with company standards to reach weekly sales goals

BANKER’S LIFE AND CASUALTY- Livonia, MI 2009- 2010

Insurance Sales Representative

To establish and maintain a good working relationship with my clients, properly determine

the most suitable financial product for my clients, To help my clients understand the

financial aspect of insurance, Actively and achieve monthly sales goal, Demonstrate my

knowledge of all products and administrative procedures

LIBERTY NATIONAL LIFE INSURANCE COMPANY-Gainesville, Fl 2008-2009

Unit Manager

To oversee a sales unit of 5 or more people, To actively recruit new sales personnel on a daily basis, To

actively help each staff member to achieve their sales goals, To perform monthly employee career

assessments, To conduct both sales and staff meetings

FORWARD EDGE ASSOCIATES-Frankfort, KY 2004-2006

CUSTOMER SERVICE SPECIALIST

Train and Educate New Hires and Peers on the duties of a Drug Analyst in a healthcare setting,

Responsible for ensuring that all health care laws

KENTUCKY STATE UNIVERSITY- Frankfort, KY 2001-2006

RECRUITNG ASSISTANT

Served as liaison to faculty, staff and students, Actively conduct new student recruiting, Participate in

student orientations, Give presentations to interested student about Kentucky State University.

LORD & TAYLOR- Dearborn, MI 1999-2001

RETAIL SALES ASSOCIATE

Operate a computerized point of sale cash register and inventory management system,

Reconcile daily sales and prepare deposits and end of day reports for management

EDUCATION, TRAINING, AND OTHER SKILLS

Education

B.S. in Biology- Kentucky State University, Frankfort, KY 2006

Certification and Licensure

Type: 2-15 Life, Health, and Variable Annuity

Computer Skills

Microsoft Office: Word / Excel / PowerPoint / Outlook / Microsoft Works/ Internet Explorer, 45 WPM

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