Customer Service Administrative Assistant

Tiffanie L. Barnes

*** ***** *****

St. Louis, MO 63146

314-***-**** Home

314-***-**** Cell

Experience:

** ***** ** *********** ********** in the financial industry.

Professional Background:

Wells Fargo Advisors- Law Department

Administrative Assistant

10/2000 - 04/2001

. Coordinated with various staff for operational support activities of

the unit; serve as a liaison between departments and operating units

in the resolution of day-to-day administrative and operational

problems.

. Provided administrative/secretarial support for various

departments/divisions such as answering telephones, assisting visitors

and resolving a range of administrative problems and inquiries.

. Operated desktop computer to compose and edit correspondence and

memoranda from dictation, verbal direction and from knowledge of

policies of established departments/divisions; prepare, transcribe,

compose, type, edit and distribute agendas and minutes of numerous

meetings.

. Scheduled and coordinated meetings, interviews, appointments, events

and other similar activities for supervisors, which also included

travel and lodging arrangements.

. Organized and managed the mail distribution among 75 employees.

Wells Fargo Advisors- Law Department

Legal File Room Administrator

04/2001 - 10/2002

. Managed, sorted, gathered and organized thousands of files and

documents.

. Boxed, labeled and transferred files/sub-files/documents/boxes/books.

. Worked independently and provided excellent customer service to staff.

. Verified and completed file and document requests for department

staff, prioritized and handled multiple tasks.

. Updated Law and Compliance manuals & managed the law library.

Wells Fargo Advisors- Law Department

Financial Analyst

10/2002 - Present

. Responsible for analyzing financial statements for clients.

. Review entries in our P&L reporting system to ensure accuracy.

. Prepare financial reports for legal staff.

. Generate Excel spreadsheets, pivot tables and build formulas, charts

and graphs.

. Determine the financial condition of client accounts.

. Perform reconciliation of complex transactions and perform special

projects relating to financial accounting.

. Analyze accounting information, compare results of various reports and

insure accuracy of calculations produced.

. Communicate with and assist paralegals and attorneys in interpreting

profit and loss reports, possess strong verbal and written

communication skills.

. Manage statistical data and reports for support management and project-

related decisions.

. Compile, organization, and analyze reports.

Computer Skills:

Highly proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook,

Microsoft Access, Microsoft Power Point, MorningStar, Hummingbird DM,

TImeMap.

Education:

05/1997 Parkway North High St. Louis, MO

High school diploma

10/2006 - 10/2008 Fontbonne University St. Louis, MO

Major: Business Administration

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