Customer Service Sales
Resume:
Tiffinee Jackson
Hallandale Beach, Fl. 33009
***************@*****.***
Objective:
To obtain a position in a growing organization where I can use my Sales, Human
Resources/Staffing, and or Customer Service (people) skills to establish a long term career that will
benefit my future in your company.
Work Experience:
Adecco Staffing, Richmond, Va. 01/2008 – 10/2009 *Lay off*
(Staffing Consultant, Recruiter)
• Recruited hourly associates for Administrative, Customer Service, Banking, Management, and
Light Industrial work for temporary or permanent positions.
• Interviewed associates seeking full time/part time employment on a daily basis.
• Handled all phases of recruitment, on boarding, offer letters, backgrounds/drug investigations,
relocation if applicable for client groups.
• Administered training and or testing, ex. Typing Test, Ms Word, Excel, etc.
• Assisted new associates by collecting I-9 information, obtained payroll deduction data.
• Educated associates on effectively using the tool; addressed eligibility requirements, created
weekly Bill Back Reports, managed hard to fill positions on company intranet.
• Updated and tracked new hire information in Custom Match and other databases.
• Negotiated Settlement fees for direct hires.
American Operator Services, Richmond, Va. 03/2007 -09/2009
(Directory Assistant)
• Answering inbound calls for customers who are seeking local and out of state telephone numbers.
National Auto Transport, North Miami Beach, Fl. 07/2001 – 01/2006
(Sales)
• Booked reservations for customers who are relocating across the U.S and International,
answering inbound/outbound calls. (Transporting personal vehicles)
Sysco Foods Service, Miami, Fl. 12/1999 – 02/2001
(Office Clerk)
• General Clerical duties, answered incoming calls, organized and distributed route loads for
drivers, data entry.
AT&T Wireless, Pittsburgh, Pa. 08/1998 – 08/1999
(Customer Service)
• Answered inbound calls, activations and upgrades.
G&M Corporation, Monroeville, Pa. 01/1998 – 08/1998
(Administrative Assistant)
• Secretarial duties, Receptionist, Appointment Setting
Precision Response Corporation, Miami, Fl. 08/1996 – 01/1998
(Customer Service)
• Answered inbound calls, Contract Processor, Billings Rep., and Data Entry.
On-Line Medical Billing, Miami Shores, Fl. 09/1994 – 10/1995
(Medical Transcribing)
Education:
Miami Springs Sr. High
751 Dove Ave.
Miami Springs, Fl. 33166
Diploma Received 06/12/1996
Skills / Qualifications:
*14 yrs, Customer Service/ Clerical / Administrative Secretary
*5 yrs, Inside Sales Experience (Top producer for 4 years)
*2yrs, Staffing/Recruitment, Human Resources experience.
*Very good organizer, can work in a fast pace environment, quick learner, energetic and professional,
dependable, and hard worker.
*Microsoft Word & Excel, can navigate the internet, fax, file, data entry 1100kph, and can type 40 WPM
Contact this candidate