Ryan M. Jackson
Home #: 773-***-**** **** N. Bell Ave.,
Chicago, IL 60622 ********@*******.***
SALES RECORD-SETTER, EXPERT AT ESTABLISHING CLIENT CONTRACTS, BUILDING
RELATIONSHIPS AND MANAGING ACCOUNTS TO EXCEED TERRITORY GOALS. SEEKING A
MANAGED CARE SALES OPPORTUNITY WHERE I MAY CONTRIBUTE TO THE GROWTH OF AN
ASSIGNED TERRITORY AND EARN PROMOTIONS THROUGH JOB PERFORMANCE.
Professional Experience
SUPPLEMENTAL HEALTH CARE, Chicago, IL
Market Manager March 2008 -
January 2010
. Generated $1.4 million in sales in 2009 calling on Clinical Directors,
Purchasing Managers and Administrators to provide contracted clinical
human capital; increased total YOY net revenue by 74% in 2009; led
division to its first months of profitability in three years; through
lead generation and relationship cultivation, secured on average 2 new
clients per quarter; supported numerous healthcare market verticals
including regional multi-hospital health systems, physician groups and
skilled nursing facilities; cross-sell related services to clinical
managers; respond to RFPs and RFQs
. Achievements: Most Improved YOY Sales (by %, Q1 2009); Highest
Overall Gross Profit (by %, 2009); Received "Magic Moment" award for
outstanding service
. Marketed and presented a Software as a Service (SaaS) Workforce
Optimization solution aimed at reducing clients' overall labor
expenditures by 3-5% annually; created presentations and proposed
value-added services to Senior and C-Level decision makers; expanded
original service territory beyond Metro-Chicago to suburban Illinois,
Wisconsin and Indiana; routinely created Ad Hoc Excel spreadsheets for
region-wide utilization; lead team of recruitment and staffing
professional to record-breaking sales performances
. Developed and executed short and long term marketing plans;
successfully utilized vendor management systems (VMS) and GPO
relationships to drive sales; provide thorough financial analysis of
market; submit sales forecasts to upper management; ultimate P&L
responsibility
MAXIM HEALTHCARE SERVICES, Milwaukee, WI; Chicago, IL
Accounts Manager
August 2005 - March 2008
. Opened a new division of the company resulting in positive Net Income
in the first year of operations; generated over $1.75 million in sales
. Secured account with the largest healthcare system in the state of WI;
established contracts with major health systems consisting of
hospitals, clinics and physician groups
. Developed relationships with government contract officers (VA
Hospitals) and department directors to expand business lines and drive
increased revenue
. Hired, trained and managed team of recruitment professionals to
aggressively place healthcare professionals and increase business
within assigned clients
BLUE CROSS BLUE SHIELD of ILLINOIS (Health Care Service Corp), Chicago, IL
Project Manager
March 2003 - May 2005
. Project Lead for system-wide Siebel Dashboard implementations in 200+
CSR environment
. Provide "Train the Trainer" presentations and follow-up support for
CSR Managers and Supervisors
. Primary liaison between Full Service Units and software developers to
enhance Customer Relationship Management (CRM) software and
integration of legacy systems to ensure accurate reimbursements
. Tracked, reported and presented benefit matrices regarding output and
effectiveness of Claims Processors and Customer Service
Representatives
SOLO CUP COMPANY, Highland Park, IL
Production Planner/Master Scheduler
March 2001 - March 2003
. Maintained a 98% customer case fill rate in the management of 50+ SKUs
. Utilizing advanced production planning and inventory management
software, effectively scheduled production and delivery of disposable
paper goods for 5 plants and 30 distribution hubs across the country
. Partnered with Materials Management, Plant Supervisors, Sales and
Forecasting departments and Reporting experts to ensure maximum
efficiency of plant equipment while maintaining above industry
standard fill ratios
Education
Purdue University, West Lafayette, IN
Graduated 2000
Bachelor of Science, Management and Marketing