Manager Project
Resume:
Kathryn Young
Hollister, CA 95023
************@*****.***
SUMMARY OF QUALIFICATIONS
Crisis Management and Environmental, Health/Safety Manager with over 12 years experience in
the high tech industry. Recognized as an organized, effective and motivational project manager
with proven ability to lead teams of professionals in achieving focused results and creative
solutions.
EXPERIENCE
Cisco Systems, Inc., San Jose, CA
Manager, Global Crisis Management
May 2007 to September 2009
• Manager of Global Crisis Management program within the Safety, Security and Business
Resiliency organization.
• Refined existing program including the corporate strategy, process, policies and tools for
all teams
• Developed global three tiered organizational structure and individual business function
playbooks
• Developed and conducted quarterly and annual exercises for global teams
• Developed participant survey process to be utilized in an actual/exercise event providing
feedback and recognition of gaps.
• Applied quality management and designed a corporate metric process by which the global
crisis programs can be measured against. Recognizing gaps for improvement and
identifying areas of success.
• As SME, collaborated on development of a Virtual Crisis Management Workspace. This
tool is currently utilized during training and actual incident activations,
• Revamped existing Pandemic Response Program to include the global enterprise plan and
individual functional plans. Obtained executive approval on key critical assumptions and
collaborated with business units on all process and aspects of the global program
Yahoo!, Inc., Sunnyvale, CA
Environmental, Health and Safety Manger
April 2003 to May 2007
• Managed EH&S and Security programs across multiple domestic and international
locations.
• Successfully established corporate strategic EH&S plans identifying resources and
executing the goals and objectives at the corporate and global level.
• Defined, implemented and managed Crisis Response and Emergency Response
programs.
• Lead the development of a Crisis travel program ensuring employee safety
• Designed and conducted global safety education program
• Developed and managed safety standards and processes for the business to meet
regulatory compliance requirements.
• Designed an internal incident investigation and metric process to determine root causes
and corrective action.
Nortel Networks,, Santa Clara, CA
Corporate Safety Manager
May 1993 to September 1999
• Developed and managed worldwide environmental, health and safety programs
• Implemented policies and procedures to maintain the environmental standards and ensure
compliance with all country, federal, state and local laws and regulations
• Designed and initiated corporate ergonomic program with product and furniture standards
to coincide with policies, procedures and the education of employees.
• Developed and implemented the Executive Crisis Management and Emergency Response
teams and programs. Conducted quarterly and annual exercises to identify gaps and
successes.
• Managed the mitigation of risk by developing accidents/incidents investigation program
allowing analyzing of pertinent data documenting and identifying various trends.
EDUCATION
Northeastern University, Boston, MA
COMPUTER SKILLS
MS Word PowerPoint Excel
Acrobat Microsoft Project Outlook
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