Human Resources Quality Assurance

EDUCATION

American Intercontinental University, Atlanta, GA

B.A. - Human Resources Management, G.P.A. 3.7, Honor's Grad, Magna cum

Laude, Dean's List March 2005

A.A. - Business Administration, G.P.A. 3.5, Honor's Grad, Dean's List

November 2003

Brainerd High School, Chattanooga, TN

Honors Diploma G.P.A. 3.1, Honor's Grad May 2002

Academy of Travel and Tourism Diploma May 2002

ACCOMPLISHMENTS AND SKILLS

> Nominated Employee of the Quarter for December 2008 and placed on the

Performance Management List.

> One of the founding members and President of SHRM-AIU and The Business

Alliance of AIU student organizations. Responsibilities included new

member recruitment, strategic planning and organization, executing

events, and presenting members with tools and resources to help

prepare for post-college endeavors.

> Skillful with Microsoft Word, Excel, Power Point, Outlook, Lotus

Notes. Competent with multi-function copiers, fax machines, and

printers. Use of Windows XP, 2007, Vista, and very internet savvy.

EXPERIENCE

ITT Technical Institute, Atlanta, GA

6/2007-present

Executive Secretary / New Hire Orientation Coordinator 7/2008 - present

Provide quality administrative support to the Director of the school and

office management of 76 staff.

Assist with preparation for annual accreditation evaluation visit. Review

and confirm student admission documents meet the Quality Assurance

standards of the Registrar. Administer admissions testing. Plan and

coordinate campus events (i.e. monthly birthday celebrations, employee

recognition luncheons, holiday parties). Process all human resource

information for the campus which includes new hire forms, payroll for non-

exempt employees, exception reports for exempt employees, separation

notices for terminated or resigned employee. Assist employees with

benefits, FMLA, short-term and long-term disability, COBRA, and paid time

off. Staff liaison for corporate office communication; directly relay

pertinent employee information, issues or concerns to Corporate HR

Department contact. Responsible for coordinating and supervising projects

amongst administrative staff. Maintain all confidential files for

employees and all general filing for the operation of the campus. Process

and maintain files of all accounts payable for the campus, including

expense vouchers, check requests, and procurement cards. Maintain accurate

records of all capital, including requests, inventory received and asset

logs. Provide computer and software troubleshooting assistance to

employees.

Educational Recruiter 6/2007-7/2008

Enrolled students into various career programs while ensuring all minimum

standards for admissions were met. Contacted, pre-screened, and

interviewed potential students through leads and referrals. Maintained

contact with enrollee throughout the admissions process to ensure

successful enrollment. Productively led team of 6 representatives on a

track that maximized efficiency and improved time management. Provided

thorough training to new and existing representatives on the accurate use

of the IRIS database system.

Chase Staffing, Amerigroup Community Care, Atlanta, GA

7/2006-6/2007

Human Resources Assistant (contract)

Coordinated employee background checks and drug tests. Drafted offer

letter correspondence. Received and screened incoming calls. Maintained

calendars, schedules, scheduled internal and external meetings, made travel

arrangements for HR team and external visitors, maintained personnel files,

received, sorted and delivered incoming and outgoing mail. Maintained and

coordinated the maintenance of office equipment (printers, copiers,

teleconference equipment and all other hardware). Effective communication

through telephone, email, fax and written. Reconciled P-card purchases for

HR Department and processed invoices for payment. Shipped and tracked

company equipment to field consultants. Collaborated with procurement to

administer company issued cell phones and pagers, and administered the

activation of the equipment upon arrival at the office.

REFERENCES AVAILABLE UPON REQUEST

REFERENCES

LaTonya Calhoun - Associate Dean, General Studies ITT Technical Institute

404-***-****

Learty Shaw - School Chair, Drafting and Design ITT Technical Institute 678-

478-7788

Waldo Bracy - Director of Recruitment ITT Technical Institute 404-***-****

Erica Beard - Math/Science Teacher Clayton County Public Schools 678-851-

6964

Courtney Atchison - United States Army 404-***-****

Julie Reed - Executive Administrative Assistant Coca-Cola 404-***-****

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