Human Resources Management

JENNIFER PARHAM

**** ****** ****, *******, ** ***68•770/732-9122• **************@*****.***

Summary

Seasoned Human Resources professional with experience in employee recruitment and retention, staff development,

conflict resolution, benefits and compensation, HR records management, HR policies and legal compliance. Solid

organizational skills, project management, critical thinking and problem solving skills. Strong verbal and written

communication skills and ability to develop positive business relationships.

E xperience

08/1997 – 04/2009

Federal Reserve Bank of Atlanta Atlanta, GA

Recruiting Specialist

Responsible for the full-cycle recruitment process. Placed ads; launched and posted requisitions in applicant

tracking systems (used both PeopleClick and VURV); surveyed career websites; screened resumes; conducted

initial interviews; administered skill testing; made employment recommendations to hiring managers and

negotiated offers

Provided counsel to management and employees regarding hiring policies and procedures

Managed pre-hire processes which included checking credit, checking references and verifying employment

Coordinated on-boarding processes for new hires

Initiated and established new employees’ personnel files, including all new hire paperwork

Coordinated and participated in external job fairs/conferences to include NBMBAA & NSHMBA and various

local job fairs

Key Results:

Trained management team on interviewing and best practices; conducted one-on-one coaching

sessions which contributed to sound hiring decisions

During 11 year span, successfully hired over 700 employees (exempt and non-exempt). Also

negotiated sign-on bonuses/relocation packages for exempt management positions

January 2009 successfully hired candidate from NBMBAA conference

Assisted in writing recruitment manual covering issues such as hiring procedures, recruitment, code of

conduct and EEO policy

Developed and implemented New Employee Orientation /On-Boarding program which was utilized

for nine years until transferred to electronic processing

During company downsizing, aided ISP (Involuntary Separation Program) employees. Critiqued

resumes, counseled ISP staff on interviewing skills, championed ISP employees using the internal job

posting system which resulted in the successful retention/hiring of over 15 ISP individuals

Re-vamped exit interview process which is still currently utilized

Created and maintained tracking program for non-citizen employees to oversee compliance of their

work visas. Process has kept 25 employees legally eligible to work for the Bank.

1998 developed, coordinated and presented presentation to all technical employment agencies and

universities with IT programs that worked with the Federal Reserve Bank. This presentation was

developed to educate and inform these groups on the hiring practices of the Federal Reserve and

outlined the needs and responsibilities for each of the hiring IT areas

Initiated and participated in IN-ROADS program. This Bank sponsored program consisted of a job

fair and an interview day for high school seniors. Program chose one diversity student to work at the

Federal Reserve Bank as an intern in HR before they began college. Program utilized for 1 year,

however, selected student did return for next 2 summers as an intern in another department.

01/1997 – 08/1997

Premier Practice Management Atlanta, GA

Benefits Administrator

Administered multiple employee benefits program for 400 employees in private physicians’ medical practice

Maintained confidential benefits’ files for all employees

Acted as liaison between insurance carriers and employees providing information, answering inquiries and

resolving conflicts

JENNIFER PARHAM

6208 Stoney Cove, Austell, GA 30168•770/732-9122•**************@*****.***

Key Results:

Within first month of hire compiled, organized and filed 3 years worth of “unfiled” confidential

benefits information for each employee

04/1995 – 10/1996

Symphony Respiratory Svcs/Primedica Atlanta, GA

C areer Placement Specialist

Coordinated recruitment advertising for more than 130 hospitals and nursing home locations

Maintained applicant database of 6,000+ pre-screened respiratory therapists for immediate placement

Processed references and verified employment for each qualified candidate and forwarded information to out of

state HR department for hiring

01/1990-04/1995

Primedica Atlanta, GA

Human Resources Administrator

Administered multiple employee benefits programs for 1,000+ employees nationwide to include calculation and

preparation of all benefit premium payments

Provided administrative assistance to HR Manager

Managed pre-hire processes and coordinated on-boarding processes for new hires

Initiated and established new employees’ personnel files

Maintained Short Term /Long Term Disability programs and the 401K plan

Assisted National Recruiter in recruitment efforts

E ducation

Univ of Mass @ Lowell

Lowell, MA

Concentration in Early Childhood Education

HR Skills__________________________________________________________________________________________

Employment Law

HR Policies and Procedures

Staff Recruitment and Retention

Benefits Administration

Orientation and On-Boarding

Targeted Selection Interviewing

Performance Based Interviewing

Computer Skills____________________________________________________________________________________

HRIS applications – Peoplesoft 8.0, ADP

Applicant Tracking – VURV, Peopleclick

MS Office – Word, Excel, PowerPoint, Outlook

Volunteer Efforts___________________________________________________________________________________

Human Resources representative for Federal Reserve Bank’s Volunteer Advisory Committee

Counselor/presenter at Federal Reserve Bank sponsored interview workshop sessions for the YMCA Workforce

Enterprise and the Atlanta Children’s Shelter

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