EDWARD F. LOMBARDI
Derry, New Hampshire 03038
Phone 603-***-**** Email: **********@*******.***
Objective Opportunist looking to advance career in the field of
Client Services or as a
Account Manager.
Summary
. Consistently able to exceed forecasted revenue goals.
. Successful history supporting high profile clients.
. Excellent problem solving and multi-tasking skills.
Education Master of Business Administration degree, spring 2004
Southern New Hampshire University, Manchester, NH
Bachelor of Science Degree in Meteorology, Fall 1996
General Mathematics Minor
Plymouth State College, Plymouth, NH
Experience Segway, Inc, Bedford, NH
Senior Global Technical Support Representative:
June 2008 to present
. Provide technical phone and email support to over 100
domestic and International Segway dealers and distributors.
. Responsible for meeting monthly service revenue targets.
. Generate sales orders/service quotes, and investigate
client disputes.
. Manage department inventory and client contracts.
. Participate in special projects as assigned.
Weather Services International, Andover, MA
Senior Staff Meteorologist Specialist: October
1997 to June 2008
. Meteorological Operations Training Coordinator.
. Generate global custom weather forecasts and quality
control of national radar, lightning detection networks,
and worldwide satellite data.
. Provide 24x7 technical support to all WSI data products and
services.
. Provide technical phone support to high profile Aviation,
Energy, Government, Marine, and Media clients.
Product / Project Manager: June 2006 to March 2008
. Managed all responsibilities of TWC Marine transition
program.
. Generated client sales, and managed inventory, and RMA.
. Managed over 200 new client accounts.
. Interfaced with cross-functional teams, partners, and
manufacturers.
Technical
Skills MS Office, MS Project, MS Access, Adobe Photoshop,
SalesLogix, UNIX,
HTML, Linux, Oracle, Salesforce, Highrise
References Available Upon Request