Project Manager Management

John J. Sullivan III, Ph.D.

*** ********* ****

Summerville, South Carolina 29485

************@*****.***

telephone: 843-***-****

mobile: 443-***-****

Education

Ph.D. Management of Information Systems (2007), University of Bradford,

Bradford, England. Transferable Success Factors from High Reliability

Organizations to ERP Systems Applications.

Master of Science, Information Systems Science (1992), Salve Regina

University, Newport, Rhode Island.

Bachelor of Science, Business Management (1985), Salve Regina College,

Newport, Rhode Island.

Employment

L-3 Communications, Inc.

Middletown, Rhode Island

Unidyne Division

Program/Project Manager, Quality Engineering Manager: September 2009 -

March 2010

Support for Naval Undersea Warfare Center NUWC Code 1516 in managing the

ISO 9001:2008 registered Quality Management System and the Technology

Center for Cables and Connectors (TC3). Assists government engineers and

managers in areas such as program management, project planning, logistics,

quality control, failure analysis, reliability engineering, and engineering

support. Development and direction of short and long range plans,

formulating, guiding, and directing technical approaches, and coordinating

efforts between various activities including Government and civilian

personnel.

Charleston Southern University

Charleston, South Carolina

School of Business

Assistant Professor/Lecturer: August 2003 - July 2009

. Database Management: a senior/graduate level course in database

design, development, and theoretical implications for database

managers.

. System Analysis and Design: a comprehensive analysis of the system

development life cycle with practical application.

. Information Systems Concepts: a core business course that surveys the

major issues of information systems in the business environment.

. Advisor for senior projects for Computer Science majors.

. Introduction to Computer Science: a computer programming course in the

C++ programming language for students with at least one college

semester of programming experience.

. Introduction to Computers for Business Applications: an introductory

course in computer applications involving Microsoft Office, the

internet, and HTML programming.

. Introduction to Management Science: a course in quantitative methods

for business.

. Principles of Management: a study of planning, organizing, leading,

and controlling processes of management.

. Introduction to Information Technology: an introductory course for

business applications, internet technology, and web-based program

development.

University of Delaware

Newark, Delaware

Department of Computer and Information Sciences

Lecturer: August 2000 - August 2003 (temporary position)

. Introduction to Computer Science with Web Applications: introduction

to fundamental programming concepts using scripting languages in the

World Wide Web environment.

. Introduction to Computer Science: using the C++ programming language,

introduction to software engineering concepts, object oriented

programming, data abstraction, simple data structures, and algorithm

development.

. General Computer Science: introduction to computer programming,

software design, fundamental programming concepts, using the C

programming language.

St. Francis Xavier University

Antigonish, Nova Scotia, Canada

Department of Information Systems

Assistant Professor: June 2000 - August 2000

Lecturer: August 1997 - June 2000

. Programming in C: introduction to programming concepts using the C

programming language, software design, and algorithm development.

. Computing and Business Applications: an introduction to hardware,

software, and systems analysis, including fundamentals of programming.

. Introduction to Statistics: an introductory course in statistics for

Business majors.

True North Information Systems, Portsmouth, Rhode Island

Founder and President, (1990-1997)

Business consultant services including systems analysis and design,

training, database application product development and support services,

Internet web page development and customization, strategic MIS planning.

AT&T, Fairhaven, MA. (1997)

Associate Instructor for Initial Training Program for Customer Care

Associates (CCA).

AT/SCAN Ltd. dba vertere, Middletown, RI. (1994-96)

Comprehensive redesign and rewrite of a relational database Stockroom

Management System.

Shawmut Bank, Boston, MA. (1993)

Designed and developed a relational database system to advertise,

track activities surrounding repossessed commercial and residential

real estate properties.

Philips Components Corporation, Slatersville, Rhode Island

Quality Systems Engineer, (1994)

Systems analysis, design, development, and training for Product Quality

Management System.

Aquidneck Management Associates, Ltd., Newport, Rhode Island

Project Manager, Programmer Analyst, (1988-1994)

Limited and General Jurisdiction Court management system project manager.

Design, development, and end user support of cross-platform, network-

based, database system. Program support services for Department of

Defense Weapon System and Test and Evaluation Programs. Design and

development of financial, scheduling, and Foreign Military Sales tracking

system software. Charter member of Technology Council to address company-

wide MIS issues including near term and strategic MIS planning.

Vanguard Technologies, North Stonington, Connecticut

Office Automation Analyst, (1987-1988)

MIS feasibility study for the Army Research, Development, Test and

Evaluation Center, Natick, MA. Program support services for weapon system

development program for the Naval Underwater Systems Center, New London,

Connecticut.

Gilbane Building Company, Landover, Maryland

Senior Regional Data Systems Coordinator, (1985-1987)

Responsible for the installation, maintenance, training, and

administration of IBM System 36, Novell local area networks, and personal

computers.

Awards/Nominations

Nominated for university-wide Excellence in Teaching Award (2003) for the

Department of Computer and Information Sciences, University of Delaware.

Professional Associations

Association of Information Technology Professionals (AITP) member

ISWorld Member

Association for Information Systems (AIS) member

Research

Research interests include understanding operational reliability in the

management of complex information systems. The main focus of the research

is in applying factors from High Reliability Organizations (HROs) to other

environments normally considered to be less critical. Specifically,

Enterprise Resource Planning (ERP) projects might be able to learn from the

successes of HROs and thus, create an environment where there is a greater

likelihood of successful outcomes. The near-term goal of this research is

to develop and test a framework for ERP implementation and management that

would enable ERP managers, consultants, and vendors to:

. assess organizational readiness for ERP,

. identify shortcomings in the organizational environment,

. estimate the impact of identified shortcomings, and

. correct shortcomings before they have a negative impact on the

project.

The principle benefit of this research is in its practical application and

potential benefit for managing real world environments.

Peer-Reviewed Publications

Sullivan, John J. and Beach, Roger, (2009) Improving Project Outcomes

through Operational Reliability: A Conceptual Model, International Journal

of Project Management.

Sullivan, John J. and Beach, Roger (in progress), Transferring Operational

Reliability Factors to Enterprise System Applications.

Sullivan, John J.; Wyeth, Mela; and Chumney, Wade (in progress). PreMortem:

A Predictive Assessment Model for ERP Project Implementations

Sullivan, John J., Boyle, Todd A., Scherrer-Rathje, Maike, (in progress),

Balancing Enterprise Systems Flexibility: Preventing the Pitfalls of "Too

Much" and "Not Enough".

Chapters in Books

Sullivan, John J.; Wyeth, Mela; and Chumney, Wade (2006). "Developing a

Practical Framework for ERP Project Implementation: A Proposed Research

Design", Chapter in Tjoa, A. Min; Xu, Li: and Chaudbry, Sohail (Editors).

Research and Practical Issues of Enterprise Information Systems, Springer

Science + Business Media, New York, NY.

Sullivan, John J.; Wyeth, Mela; and Chumney, Wade (2006). "PreMortem:

Designing Predictive Assessment Models for ERP Project Implementations",

Chapter in Hunter, M. Gordon and Dhanda, Kathy (Editors). Grand Challenges

in Business and Information Management Processes, The Information

Institute, Las Vegas, Nevada.

Sullivan, John J. and Beach, Roger (2004). "A Conceptual Model for Systems

Development and Operation in High Reliability Organizations," Chapter in

Hunter, M. Gordon and Dhanda, Kathy (Editors). Information Systems:

Exploring Applications in Business and Government, The Information

Institute, Las Vegas, Nevada.

Peer-Reviewed Proceedings

Southern Association of Information Systems Conference (2009), Sullivan,

John J. and Hunter, M. Gordon, "Understanding the Principles of High

Reliability in Health Care Systems: A Proposed Research Design."

International Conference on Information Resource Management, (2008),

Sullivan, John J., Boyle, Todd A., Scherrer-Rathje, Maike, "Towards a

Framework for Balancing Enterprise Systems Flexibility"

International Conference on Information Resource Management, (2008),

Sullivan, John J., Wyeth, Mela, Chumney, Wade M., "Developing the ERP Pre-

Mortem Framework:

Addressing the Debate Over Organizational Learning"

Charleston Connections Conference, (2007), Chumney, Wade M. and Sullivan,

John J., "Virtual Learning Environments: Methodologies to Enhance Learning

Outcomes"

Charleston Connections Conference, (2007), Chumney, Wade M. and Sullivan,

John J., "Virtual Legality: The Role of Copyright Law in the Online

Environment"

Information Resource Management Association (IRMA) Conference (2007),

Sullivan, John J.; Wyeth, Mela; and Chumney, Wade, "Pre-Mortem Factors for

ERP Projects: Preliminary Findings"

ISOneWorld Conference (2006), Sullivan, John J.; Wyeth, Mela; and Chumney,

Wade "Quantifying What Research Has Taught Us about ERP Projects: A

Proposed Research Design"

Global Information Technology Management (GITM) Conference (2005),

Sullivan, John J. and Beach, Roger, "A Classification System for

Organizational Reliability with Complex Systems:

Applying a Conceptual Model"

ISOneWorld Conference (2003), Sullivan, John J. and Beach, Roger,

"Understanding System Development and Operation in High Reliability

Organizations: A Conceptual Model"

Americas Conference on Information Systems (AMCIS 2002), Sullivan, John J.

and Beach, Roger, "Learning from High Reliability Organizations in the

Development of ERP Systems: A Proposed Research Design"

Editorial Positions

Southern Association of Information Systems Conference (2009) peer

reviewer.

Editorial Review Board, Advances in Global Information Management Book

Series (2007 - present).

ISOneWorld Conference (2003) peer reviewer.

Americas Conference on Information Systems (AMCIS 2002) peer reviewer.

Administrative Sciences Association of Canada (ASAC 2001) peer reviewer.

Professional Service

Faculty Senate, Charleston Southern University (2006 - present)

. Chair (2008-2009)

. Vice Chair (2007-2008)

SAP University Alliance Coordinator, Charleston Southern University (2004 -

present)

. Facilitated the membership application process for the university.

. System administration for student and faculty SAP user accounts.

. Coordinate implementation of SAP content into Business and Computer

Science curriculum.

. Coordinate faculty training.

Student counselor for post-9/11/2001 events, University of Delaware (2001)

. Part of a joint faculty-student body panel to discuss issues of

student fear, grief, and crisis mitigation for student body (2001).

Panelist, Network of Undergraduate Collaborative Learning Experiences for

Underrepresented Scholars (NUCLEUS), University of Delaware (2000)

. An interdepartmental program in the College of Arts and Science for

career counseling for minority students.

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