Manager Executive Assistant

Summary of Qualifications

Hard-working, multi-tasker, adaptable and flexible, detail oriented,

intelligent, self-starter, quick learner, versatile, honest,

professional, team player with good judgment and problem solving

abilities. Able to communicate well with internal and external

partners to relieve those I support of tasks that I should be

performing.

Proficient with all general office duties including travel

arrangements (domestic & international) and expense reports; MS Word,

Excel, PowerPoint, Outlook, Publisher, Lotus Notes, ACT!2000, Visio,

Great Plains, and Access.

Experience

Contract Employment

Chicago, IL

Advantage HR, Volt Workforce Solutions, Paige Personnel Services &

Account Resources

9/2007 - present

Executive Assistant/Clerical-Reception-Front Desk/Supply Chain

Coordinator for the following companies: FHLBC, Kafko Intl, LaBrea

Bakery, AAAHC, GHP Group, RJ O'Brien, Preferred Hotels Group and Old

World Industries.

Blyth HomeScents, Intl

Des Plaines, IL

6/2005 - 8/2007

Executive Assistant

. Supported 3 Executives (Group VP-Operations, VP Supply Chain,

Group VP - Sales), back up support to President, CFO and others.

. Responsible for travel arrangements (domestic and

international), expense reports, report generation &

maintenance, document origination, mail merges, copying, faxing,

filing, email review, mailings (domestic, foreign, USPS, UPS,

Fed Ex & DHL), meeting setup (catering requirements included)

calendar management, supplies, sample order & shipment, sample

showroom upkeep,

. Coordinated PPT presentations, printing & binding for Quarterly

meetings.

. Successfully coordinated 2006 Transportation Conference attended

by 30+ representatives from across the country & Mexico (travel,

meeting room acquisition & setup, in-town travel &

entertainment).

American Standard Mortgage

Chicago, IL

9/2003 - 5/2005

Office Manager/Executive Assistant

. Supported 12-20 Loan Officers and two Branch Managers (COO),

providing clerical, administrative and scheduling support.

. Responsible for liaising with building management on various

issues related to the office space.

. Acted as a 'gate-keeper' - greeting clients & visitors.

. Worked with vendors to negotiate contracts/leases for equipment

& services.

. Provided HR support, including new hire paperwork and payroll.

Mobile Management

Chicago, IL

8/2002 - 7/2003

Community Manager

. Oversaw the day to day operations of a 310 unit Manufactured

(Mobile) Home Community.

. Responded to resident issues/concerns and collection of site

fees.

. Liaised with local government and law enforcement (as necessary)

to ensure all local codes/laws were being met.

. Negotiated with vendors and contractors on equipment and

services for the community. Obtained bids for needed

improvements in line with budgeted allowances.

. Reviewed all invoices and receivables for accuracy, disputing or

negotiating as needed, then submitting for payment.

. Received "Gold Collection" award ~ 99% Site fee recovery

. Finalist for "Rookie of the Year"

Fiserv, Inc

Arlington Hts, IL

1/2000 - 7/2002

Cashbook Specialist (Reconcilement)

. Responsible for reconciling customer cash and security positions

against their bank and/or depository.

. Successfully resolved several aged out of balance conditions

during my first three days with the company.

The Northern Trust Company

Chicago, IL

3/1986 - 7/1999

Securities Reconcilement Team Leader/Trust Officer

. Managed a team of 6 responsible for reconciling Bank's cash &

security positions with the Federal Reserve Bank and our

security depository.

. Reduced departmental out of balance conditions by 87%

. Developed new procedures to processing to support reduction

. Worked extensively with Depository representatives to ensure

newly developed procedures were being followed.

Investment Manager Liaison Senior Reconciler

. Reduced departmental out of balance conditions by 93%

. Developed new procedures to processing to support reduction

. Trained staff on new procedures

Investment Manager Liaison Group Senior Representative

. Developed training manual for new Representatives

. Successfully maintained relationships with Investment Management

firms, cross-selling additional products in anticipation of

their needs

. Implemented procedures for trade and wire exception resolution

Securities Operations Processor

. Rotated through all Processing desks (sells, buys, returns)

learning all facets of Securities Operations.

. Developed training manual for new Processors

. Trained staff on new procedures to reduce handoffs

Receptionist/Senior Receptionist

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