Human Resources Customer Service
Resume:
Don Rumbley
Hendersonville TN 37075
Home 615-***-**** Work 615-***-**** Cell 615-***-****
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SUMMARY
Results oriented, operational minded Human Resources Manager with
proven ability to exceed objectives while creating a positive and
productive work environment.
PROFESSIONAL EXPERIENCE
PRESTIGE PRINTING Madison, TN 2002
to Present
Human Resources Manager
Human Resources leader managing multiple sites providing ISO Certified
contracted services in the areas of Manufacturing, Warehousing,
Shipping and Receiving, Customer Service and Accounts Payable.
Established and monitored staffing objectives and employee development
while balancing the interests of both the employee and the company.
. Successfully recruited, assessed and hired staff to transition
the operations of multiple payment centers into one, increasing
annual invoice volume over 200%
. Lowered and maintained turnover rate by making wise hiring
decisions
. Exceeded annual production and quality goals. Payment accuracy
of 99.99%
. Fostered excellent employee relations through assisting
employees with prompt benefit and leave administration and an
Open-Door policy
. Negotiated rates with outside vendors resulting in reduced costs
. Counseled supervisors and managers on all HR related topics
. Facilitated new-hire orientation and safety training
. Completed assigned projects timely with excellent results
. Functioned as a member of a Management Review Team for company
strategic planning and continuous improvements
RANDSTAD STAFFING Smyrna, TN
2000 to 2002
Staffing Manager / Agent
. Built relationships with both employees and client companies by
providing innovative recruitment and staffing solutions
. Conducted client specific orientation and safety training
. Certified as a "Train the Trainer" facilitator
EDUCATION
B. S. Management of Human Resources Trevecca Nazarene University
Nashville, TN
PERSONAL
Immediate Past President - Human Resources Association of Middle TN
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