Sales Customer Service
Resume:
Floyd E. Carr
*****@**********.***
Executive Summary
Sales professional providing engineered products solutions to a variety of
industries including aerospace, automotive, off road, medical, and
government for over twenty years. Outstanding solution and application
sales skills as well as customer service, retention, negotiating, problem
solving and project management skills. Solid track record of improved sales
and earnings.
Experience
Fastener Marketing Company, Inc.
2006-present
Personally owned consulting practice that identifies programs by canvassing
well established network of OEM's and brokers projects to most suitable
supplier.
President/Owner
. Reduced test bolt costs and initiated development of test bolt
stocking program at Alcoa Fastening Systems and Bristol Industries
. Secured a $500K R&D contract for new applications in Joint Strike
Fighter [JSF] program at Rolls-Royce
. Secured $200K in new applications in heavy lift, 3007 engine program
at Rolls-Royce
. Secured R&D contract for retention pins from Wesco Aircraft Hardware,
production use pending
Industrial Threaded Products, Inc.
2004-2006
$26MM regional distributor serving a wide industrial base including
construction and machinery manufacturing. 6 locations and 49 employees.
General Manager
P&L responsibility including sales and operations.
. Increase sales by 5% and profits by 1% by hiring sales team and
training them on how to utilize external and internal resources to
satisfy customer demand.
. Increased inventory turns from 3.5 to 5 by coordinating procedures and
efforts between sales and procurement functions
SPS Technologies, Industrial Products Division
1995-2003
$100MM designer and manufacturer engine components for the automotive and
off road vehicle industries
Vice President of Sales (2001-2003)
Responsible for 7 sales personnel and customer diversification from
automotive OEM to Tier II customers and off road vehicle customers in
support of corporate strategic plan without sacrificing revenue and profits
. Successful in transitioning business from automotive OEM's to Tier
customers while increasing sales by 10% and reducing automotive
customer base by 5% by selling SPS products and capabilities
. Contributed to transitioning to account management from strictly
selling activities while maintaining a growth oriented sales activity
by training and personnel hiring
. Contributed to merger and acquisition activities including
transitioning one manufacturing plant to China
Account Manager, Ford Motor Company (1995-2001)
. Increased sales 20% over six years by using company's products and
capabilities to solve application problems and by working with
internal resources to deliver results to the customer.
Flexalloy, Inc.
1993-1994
$2B distributor of Class C products to various industries including
traditional distribution and VMI programs.
Salesman
Responsible for selling VMI programs and reducing obsolete stock
. Eliminated tens of thousands of dollars in obsolete military inventory
by working with inside sales and government agencies
Shur-Lok Corporation
1987-1992
$20MM designer and manufacturer of aerospace products ranging from potted
inserts for interior applications to expandable diameter bolts used in
turbine engine attachment
Sales Engineer
. Significant contributions to increasing sales 5% over two years -
engineered solutions to solve customer application issues
. Secured $1.5MM of new fastener applications at GE Aircraft Engine and
McDonnell Douglas
Valley-Todeco, Inc.
1980-1987
$15MM designer and manufacturer of aerospace engineered products used on
airframes and turbine engines.
Inside Sales Manager, Engine Products (1985-1987)
. Fostered business growth by coordinating efforts between internal and
external resources to assure that customer demands for product, data,
schedules etc were met
Sales Engineer (1980-1985)
. Contributed to 8% sales increase by securing $750K worth of fastener
and slotted entry, spherical bearing applications
. Coordinated $250K Light Helicopter Program between Allison Gas Turbine
and Garrett Turbine
Education
B.A., Indiana University, Indianapolis
M.B.A. [Major: Finance] - 3 courses remaining to graduate; Davenport
University
Quality Assurance, Lessons Learned: GE Aircraft Engine Company
501 Gas Turbine School: Allison Gas Turbine, Rolls
Royce
Fundamentals of Fastening Technology: Cornell University
Value Engineering: Value Engineering, Inc.
Fundamentals of Finance & Accounting: American Management
Association
Industrial Purchasing: Indiana University
Global Account Management: American Management Association
Fundamentals of Sales Management: American Management Association
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