Customer Service Marketing

Christian Marx

** ***** ******

New Bedford, MA 02740

Cell phone: 508-***-****

Home phone: 508-***-****

**************@*****.***

EDUCATION

NORTHEASTERN UNIVERSITY Boston, Massachusetts

College of Business Administration - Bachelor of GPA: 3.1

Science Degree

Concentration: Marketing Minor: Finance

Honors Received:, National Dean's List, University

Dean's List

PROFESSIONAL WORK EXPERIENCE

AMERICAN DRYER CORPORATION Fall River, Massachusetts

Marketing Assistant March 2008 - February 2009

Designed print advertisements for laundry magazines with InDesign and Photoshop.

Created PowerPoint presentations and sales support materials. Ran competitive

analysis using online research. Organized a successful incentive driven trip to

Costa Rica for distributors and upper level management. Tracked and analyzed

lead statistics with Act and Excel. Generated industry related press releases.

Arranged all aspects of trade shows.

TICKET YANKEE Boston, Massachusetts

Co-Founder February 2004 - January 2008

Co-created a virtual ticket company specializing in hard-to-find sporting event

tickets. Researched and developed purchasing policy designed to maximize profits

while minimizing risks. Coordinated all aspects of customer service and

relationship management to increase repeat business. Refined sales schedule to

center on increasing product demand. Oversaw all aspects of shipping process.

PHOENIX MARKETING & RESEARCH Ronkonkoma, New York

Marketing Manager January 1999 - December 2003

Managed a regional marketing program designed to increase brand awareness and

brand recognition of the Marlboro Racing School and the Marlboro Racing Team.

Built personal relationships with key clients and perspective organizations in

order to advantageously position Philip Morris and Phoenix Marketing and

Research as new opportunities developed. Oversaw all necessary functions to

guarantee the high quality standards of Philip Morris were met or exceeded at

all marketing events.

COMPUTER SKILLS

Word, Excel, Access, Act, PowerPoint, InDesign, Illustrator, Photoshop,

QuickBooks

References furnished upon request

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