Customer Service Safety Officer
Resume:
MICHAEL J PADILLA
PARKER, CO 80134
Home 303-***-****
******@*******.***
OBJECTIVE
CAREER IN HEALTH INFORMATION MANAGEMENT
QUALIFICATIONS
. Thirty years experience as a certified and registered radiographer, I
have worked with various types of computerized medical equipment and
software.
. Member of the AHIMA and will sit for my RHIA certification in 2011
. New technology advisor for various radiology departments, which
duties included project planning, product research, safety officer,
electronic files manager, clinical applications advisor, maintenance of
systems software and hardware, infrastructure development, as well as
system upgrades, virus protection and troubleshooting.
. Excellent working knowledge on all Microsoft operating systems,
including Windows XP Professional, VISTA,Windows 2000, 2003 server, and
Windows 7 operating systems, as well as, RIS, HIS, CPRS,VISNA,
MEDITECH,McKesson, and Allscripts ( TouchWorks V11.1.5)
. Assisted in maintaining the electronic files integrity and security,
module design, dictation training, application testing, provider and
super user support training, as well as on-call trouble-shooting
resolution
. Demonstrated ability to meet the needs of patrons, dependable, hard
working, reliable, and punctual.
. Recognized for long hours, commitment to customers, and attention to
detail, professionalism, and follow-up.
. Use clear, concise communication skills in conjunction with
organizational skills to perform daily duties.
. Work well as a team member or independently.
. Resourceful, energetic, competent, multi-task and results-oriented.
. Developed and implemented improved policies and procedures, resulting
in improved efficiency and productivity.
EDUCATION
WESTERN GOVERNORS UNIVERSITY BSHI (HEALTH INFORMATICS)
2008-2011
ARAPHAOE COMMUNITY COLLEGE PC IT TECHNICIAN CERTIFICATION
2006-2008
EMPLOYMENT
UNIVERSITY OF COLORADO HOSPITAL AURORA, COLORADO
Computer Application Analyst 2008-2009
Allscripts TouchWorks V11.1.5). Responsible for taking a role in gathering
and analyzing information for developing and modifying data processing
systems. Identified user needs to determine and implement systems that met
business requirements. Wrote high-level design specifications for users and
programmer/analysts. Worked with others to determine effective and
efficient methods of implementing hospital applications by working with
programmer/analysts to provide technical and analytical expertise. Designed
and tested applications following departmental standards and was
responsible for management of small projects. Trained users on application
functions and provided physician/provider and clerical support with the
Electronic Health Records scanning and navigational functionalities, while
providing and maintaining security and patient confidentiality required by
HIPPA. Rotated on-call duties to ensure seamless and friendly customer
service and provided application error resolution using appropriate tools
to ensure timely completion of tasks by the client and other Allscripts
departments and escalated and initiated corrective actions as needed.
LITTLETON ADVENTIST HOSPITAL LITTLETON, COLORADO
Radiographer 2005 - 2008
All radiology technology duties, which included operating room, emergency
room, trauma, safety officer and other diagnostic assignments. PACS
(Picture Archiving Communication System) software trainer and anomaly
resolution assistant.
VETERANS AFFAIRS MEDICAL CENTER DENVER, COLORADO
Senior Radiographer GS-7, 2000 - 2005
Assisted with the maintenance of the PACS computerized radiology system as
a trained super user. Performed network maintenance and occasional
configuration changes to keep system operational. Responsible for
maintaining the integrity and security of the radiology department's
complex file room system. Lead scheduler for the CAT scan department.
Maintained the complex electronic scheduling system and researched patient
profiles for specific protocols necessary for patient procedures outlined
by HIPPA standards and served as department safety officer. Utilized
Operating Systems using MICROSOFT OFFICE, WINDOWS XP, XP PROFESSIONAL,
VISNA, RIS, HIS and CPRS software. Provided a customer service network for
doctors, patient care providers, for the CAT scan department.
METROPOLITAN STATE COLLEGE DENVER, COLORADO
Radiology Coordinator and PACS Administrator, January 1997 - January 2000
Designed and implemented a State of the Art Digital Computerized Radiology
Department (PACS). Trained professional staff (Doctors, Physicians
Assistants, and Limited Scope -Medical Assistants) on the use of the
computerized PACS System. Supervised four limited scope technicians on the
use of the PACS network. Monitored the PACS infrastructures network (T1-
line) storage and back-up system while providing hardware and software
support. Implemented virus and security maintenance as well as performing
scheduled back-ups. Monitored the networks integrity, security and
performed required trouble shooting by maintaining documentation on
upgrades, patch installations and error logs, provided management of the
RIS/HIS systems.
AFFILIATIONS/CERTIFICATIONS
AHIMA (AMERICAN HEALTH INFORMATION MANAGEMENT ASSOCIATION)
CHIMA (COLORADO HEALTH INFORMATION MANAGEMENT ASSOCIATION)
A.R.R.T. RT (R) (AMERICAN REGISTRY OF RADIOLOGY TECHNOLOGIST)
COMPTIA A+
COMPTIA NETWORK+
PC IT COMPUTER PROFESSIONALTECHNICIAN
CIW v5 DATABASE DESIGN SPECIALIST
REFERENCES
Christine Kowalski Ed.D. Program Coordinator:
Western Governors University
Georgia Guerra MS RN Chg Nurse Interventional Pain Clinic
University of Colorado Hospital
Steve Scharton RN Chg Nurse Interventional Pain Clinic
University of Colorado Hospital
Amber Sloan, BSN RN, BC, BA
University of Colorado Hospital
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